FAQs
What specific duties will I be responsible for in this role?
You will undertake all secretarial duties, including typing clinical letters, dealing with correspondence, answering phone queries, and managing the consultant's diary.
Is previous experience required for this position?
While previous experience in a similar role is beneficial, it is not explicitly required, although familiarity with secretarial duties in a healthcare setting is preferred.
What are the working hours for this position?
The working hours are typically full-time, but specific hours may vary based on the needs of the Surgery, Women and Children's Division.
Are there opportunities for career advancement within this role?
Yes, there are opportunities for career development, including potential training and advancement within the department or Trust.
What software or systems will I need to be proficient in for this job?
Proficiency in various software applications, including word processing, email, and electronic filing systems, will be essential for effectively managing secretarial tasks.
Is there a probation period for this role?
Yes, there typically is a probation period during which your performance and suitability for the role will be assessed.
Will I be required to handle patient medical records?
Yes, you will be responsible for retrieving, logging, and returning case notes and medical records, ensuring compliance with Trust policy.
What qualities are you looking for in a candidate?
We are looking for a friendly and enthusiastic individual who exhibits professionalism, teamwork, ambition, and respect in all interactions.
Will I need to handle any confidential information?
Yes, as part of your duties, you will be required to handle confidential patient information and must adhere to privacy regulations.
Are there any specific values that guide this role?
Yes, our STAR values – Service, Teamwork, Ambition, and Respect – are central to this role and guide the work within our team and with patients.