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Mental Health Counsellor

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Zevo Health

2mo ago

  • Job
    Full-time
    Mid Level
  • Research & Development
    Healthcare
  • Delhi

AI generated summary

  • You need a Master's in a related field, RCI/IACP license, 3 years of clinical experience, suicide risk certification, CPD adherence, and strong data management skills.
  • You will schedule and conduct counseling sessions, manage records, deliver training programs, facilitate creative therapies, communicate with team and clients, and participate in meetings and supervision.

Requirements

  • Masters' degree in Psychology, Psychotherapy, Social Work, or other related fields
  • Active License Issued by the Rehabilitation Council of India (RCI), Indian Association of Clinical Psychologists (IACP) or Counselling Association of India
  • Additional clinical education related to short-term, solution-focused interventions.
  • Certified in suicide risk assessment, such as SafeTALK or ASIST, ensuring the ability to effectively identify and manage clients at risk.
  • Maintain and document the minimum number of Continuing Professional Development (CPD) hours according to your governing body and/or a minimum of 20 hours in line with the Zevo policy throughout the year, ensuring ongoing professional growth and adherence to industry standards.
  • Minimum 3 year of clinical experience in individual and group interventions. Experience in a corporate environment is an advantage.
  • Proven ability to work effectively within a multi-disciplinary team of therapists.
  • Experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds.
  • Proven ability to maintain professionalism and ethical standards in a corporate environment, including effective communication and confidentiality.
  • Proficient in Microsoft Office Suite and various video conferencing technologies.
  • Fluent in written and spoken English. Additional language skills are advantageous for broader client engagement.
  • Strong data management skills, ensuring accurate and efficient handling of client information and session records.
  • Ability to adapt and excel in a flexible, ambiguous, and rapidly changing environment within an emerging, fast-growing industry, showcasing resilience and agility.
  • Excellent time management and clinical prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting.
  • Committed to continuous learning and professional development, staying updated with industry trends and enhancing skills.

Responsibilities

  • Schedule on-demand, short-term individual counseling sessions using our booking platform.
  • Deliver one-on-one counseling sessions, wellbeing check-ins and group interventions, addressing a range of psychological and emotional issues.
  • Ensure consistent availability aligned with the team's overall capacity and scheduling needs, balancing workload, and maximizing efficiency.
  • Timely management and completion of administrative duties, including tracking session data, completing case notes, and scheduling of sessions.
  • Maintain accurate records for all individual counseling sessions in line with local compliance.
  • Design and deliver psycho-educational training programs focused on enhancing resilience, healthy coping, and distress management skills development.
  • Facilitate creative sessions such as art therapy, music therapy, and mindfulness activities, providing diverse therapeutic options to our clients' employees.
  • Respond promptly to emails and messages from team members and client employees, ensuring clear and timely communication to support collaborative efforts and client satisfaction.
  • Participate in internal team meetings to discuss cases, share insights, and contribute to team strategies.
  • Attend all internal and external supervision sessions to ensure continuous professional development and adherence to best practices.
  • Attend training that is required internally.
  • Manage clinical risks effectively, ensuring the safety and well-being of all clients' employees.

FAQs

What is the location of the Mental Health Counsellor position?

The position is located in New Delhi, India.

What type of work environment is offered?

The work is on-site at our facility.

Are there flexible work shifts available for this role?

Yes, we offer day, evening, night shifts, and weekend availability.

What are the primary responsibilities of a Mental Health Counsellor at Zevo?

Responsibilities include conducting counseling sessions, managing administrative duties, designing training programs, facilitating creative sessions, and collaborating with a multi-disciplinary team.

What educational qualifications are required for this position?

A Master's degree in Psychology, Psychotherapy, Social Work, or related fields, along with an active license from relevant Indian authorities, is required.

How many years of experience are necessary for this role?

A minimum of 3 years of clinical experience in individual and group interventions is required.

Is experience in a corporate environment preferred?

Yes, experience in a corporate environment is considered an advantage.

What skills are necessary for this position?

Proficiency in Microsoft Office, strong data management skills, and the ability to communicate effectively in English are essential; additional language skills are a plus.

Does Zevo provide ongoing professional development opportunities?

Yes, employees are expected to maintain Continuing Professional Development (CPD) hours and attend required training for professional growth.

Is mental health training part of the role?

Yes, the role includes designing and delivering psycho-educational training programs focused on psychological resilience and distress management.

How does Zevo approach diversity and inclusion?

Zevo is committed to fostering a diverse, equitable, and inclusive workforce, emphasizing the importance of various individual differences and perspectives in achieving our vision.

What resources does Zevo provide for client safety?

Zevo emphasizes the effective management of clinical risks to ensure the safety and well-being of all clients' employees.

Are there opportunities for teamwork within this role?

Yes, you will participate in internal team meetings and collaborate with a multi-disciplinary team of therapists.

What types of therapeutic sessions are offered?

We offer various therapeutic options, including art therapy, music therapy, mindfulness activities, and individual counseling sessions.

How important is clear communication in this role?

Clear and timely communication is vital for supporting collaborative efforts and ensuring client satisfaction.

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Zevo Health

Science & Healthcare
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

Zevo empowers the psychological health and safety of Content Moderation Teams by providing a world-class ecosystem of human intervention, best practice, and technology. We are the global leader in wellbeing solutions for Content Moderators and provide clinical interventions for each part of a Content Moderator’s career – from recruitment to leaver support. We provide support for the wider Trust and Safety team from policy teams to HR. Finally, the organization can benefit from our various solutions around psychological safety, mental health champion training and ISO 45003 advisory.