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Mental Health Counsellor

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Zevo Health

2mo ago

  • Job
    Full-time
    Mid Level
  • Healthcare
    Education & Teaching
  • Mumbai

AI generated summary

  • You need a Master's in Psychology or related field, RCI/IACP licensed, 3+ years experience, certified in suicide risk assessment, and strong data management and communication skills.
  • You will schedule and conduct counseling sessions, manage administrative tasks, design psycho-educational programs, facilitate creative therapies, and ensure client safety and satisfaction.

Requirements

  • Masters' degree in Psychology, Psychotherapy, Social Work, or other related fields
  • Active License Issued by the Rehabilitation Council of India (RCI), Indian Association of Clinical Psychologists (IACP) or Counselling Association of India
  • Additional clinical education related to short-term, solution-focused interventions.
  • Certified in suicide risk assessment, such as SafeTALK or ASIST, ensuring the ability to effectively identify and manage clients at risk.
  • Maintain and document the minimum number of Continuing Professional Development (CPD) hours according to your governing body and/or a minimum of 20 hours in line with the Zevo policy throughout the year, ensuring ongoing professional growth and adherence to industry standards.
  • Minimum 3 year of clinical experience in individual and group interventions. Experience in a corporate environment is an advantage.
  • Proven ability to work effectively within a multi-disciplinary team of therapists.
  • Experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds.
  • Proven ability to maintain professionalism and ethical standards in a corporate environment, including effective communication and confidentiality.
  • Proficient in Microsoft Office Suite and various video conferencing technologies.
  • Fluent in written and spoken English. Additional language skills are advantageous for broader client engagement.
  • Strong data management skills, ensuring accurate and efficient handling of client information and session records.
  • Ability to adapt and excel in a flexible, ambiguous, and rapidly changing environment within an emerging, fast-growing industry, showcasing resilience and agility.
  • Excellent time management and clinical prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting.
  • Committed to continuous learning and professional development, staying updated with industry trends and enhancing skills.

Responsibilities

  • Schedule on-demand, short-term individual counseling sessions using our booking platform.
  • Deliver one-on-one counseling sessions, wellbeing check-ins and group interventions, addressing a range of psychological and emotional issues.
  • Ensure consistent availability aligned with the team's overall capacity and scheduling needs, balancing workload, and maximizing efficiency.
  • Timely management and completion of administrative duties, including tracking session data, completing case notes, and scheduling of sessions.
  • Maintain accurate records for all individual counseling sessions in line with local compliance.
  • Design and deliver psycho-educational training programs focused on enhancing resilience, healthy coping, and distress management skills development.
  • Facilitate creative sessions such as art therapy, music therapy, and mindfulness activities, providing diverse therapeutic options to our clients' employees.
  • Respond promptly to emails and messages from team members and client employees, ensuring clear and timely communication to support collaborative efforts and client satisfaction.
  • Participate in internal team meetings to discuss cases, share insights, and contribute to team strategies.
  • Attend all internal and external supervision sessions to ensure continuous professional development and adherence to best practices.
  • Attend training that is required internally.
  • Manage clinical risks effectively, ensuring the safety and well-being of all clients' employees.

FAQs

What is the job title for this position?

The job title for this position is Mental Health Counsellor.

Where is the job location?

The job location is in Mumbai, India.

Is the work on-site or remote?

The work is on-site.

What are the available work shifts?

The available work shifts include Day, Evening & Night Shifts, with weekends available.

What is the primary focus of the role?

The primary focus of the role is to enhance psychological health, address mental health challenges, and provide tailored support for clients.

What qualifications are required for this position?

A Master's degree in Psychology, Psychotherapy, Social Work, or other related fields, and an active license issued by the Rehabilitation Council of India (RCI), Indian Association of Clinical Psychologists (IACP), or Counselling Association of India is required.

How many years of clinical experience is necessary for applicants?

A minimum of 3 years of clinical experience in individual and group interventions is necessary.

Will I be required to maintain records for counseling sessions?

Yes, you will be required to maintain accurate records for all individual counseling sessions in line with local compliance.

What types of therapeutic options will I be providing?

You will provide a range of therapeutic options including one-on-one counseling, group interventions, and creative therapies such as art therapy and mindfulness activities.

Are there opportunities for professional development in this role?

Yes, you will attend internal and external supervision sessions and required training to ensure continuous professional development.

Is experience in a corporate environment an advantage?

Yes, experience in a corporate environment is considered an advantage for this role.

What skills are necessary for success in this position?

Necessary skills include proficiency in Microsoft Office Suite, strong data management skills, excellent time management, and the ability to adapt in a dynamic environment.

Does the company value diversity and inclusion?

Yes, Zevo Health is committed to fostering a culture that emphasizes equity, diversity, and inclusion, believing it is essential for achieving their vision.

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Zevo Health

Science & Healthcare
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

Zevo empowers the psychological health and safety of Content Moderation Teams by providing a world-class ecosystem of human intervention, best practice, and technology. We are the global leader in wellbeing solutions for Content Moderators and provide clinical interventions for each part of a Content Moderator’s career – from recruitment to leaver support. We provide support for the wider Trust and Safety team from policy teams to HR. Finally, the organization can benefit from our various solutions around psychological safety, mental health champion training and ISO 45003 advisory.