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Mental Health Counsellor

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Zevo Health

2mo ago

  • Job
    Full-time
    Mid Level
  • Research & Development
    Healthcare
  • Hyderabad, +1

AI generated summary

  • You need a Master's in Psychology or related field, RCI/IACP license, 3 years clinical experience, suicide risk certification, strong communication, and data management skills, plus adaptability.
  • You will provide individual and group counseling, manage scheduling and records, deliver training, facilitate creative sessions, communicate with clients, and attend meetings for continuous development.

Requirements

  • Masters' degree in Psychology, Psychotherapy, Social Work, or other related fields
  • Active License Issued by the Rehabilitation Council of India (RCI), Indian Association of Clinical Psychologists (IACP) or Counselling Association of India
  • Additional clinical education related to short-term, solution-focused interventions.
  • Certified in suicide risk assessment, such as SafeTALK or ASIST, ensuring the ability to effectively identify and manage clients at risk.
  • Maintain and document the minimum number of Continuing Professional Development (CPD) hours according to your governing body and/or a minimum of 20 hours in line with the Zevo policy throughout the year, ensuring ongoing professional growth and adherence to industry standards.
  • Minimum 3 year of clinical experience in individual and group interventions. Experience in a corporate environment is an advantage.
  • Proven ability to work effectively within a multi-disciplinary team of therapists.
  • Experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds.
  • Proven ability to maintain professionalism and ethical standards in a corporate environment, including effective communication and confidentiality.
  • Proficient in Microsoft Office Suite and various video conferencing technologies.
  • Fluent in written and spoken English. Additional language skills are advantageous for broader client engagement.
  • Strong data management skills, ensuring accurate and efficient handling of client information and session records.
  • Ability to adapt and excel in a flexible, ambiguous, and rapidly changing environment within an emerging, fast-growing industry, showcasing resilience and agility.
  • Excellent time management and clinical prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting.
  • Committed to continuous learning and professional development, staying updated with industry trends and enhancing skills.

Responsibilities

  • Schedule on-demand, short-term individual counseling sessions using our booking platform.
  • Deliver one-on-one counseling sessions, wellbeing check-ins and group interventions, addressing a range of psychological and emotional issues.
  • Ensure consistent availability aligned with the team's overall capacity and scheduling needs, balancing workload, and maximizing efficiency.
  • Timely management and completion of administrative duties, including tracking session data, completing case notes, and scheduling of sessions.
  • Maintain accurate records for all individual counseling sessions in line with local compliance.
  • Design and deliver psycho-educational training programs focused on enhancing resilience, healthy coping, and distress management skills development.
  • Facilitate creative sessions such as art therapy, music therapy, and mindfulness activities, providing diverse therapeutic options to our clients' employees.
  • Respond promptly to emails and messages from team members and client employees, ensuring clear and timely communication to support collaborative efforts and client satisfaction.
  • Participate in internal team meetings to discuss cases, share insights, and contribute to team strategies.
  • Attend all internal and external supervision sessions to ensure continuous professional development and adherence to best practices.
  • Attend training that is required internally.
  • Manage clinical risks effectively, ensuring the safety and well-being of all clients' employees.

FAQs

What is the location for the Mental Health Counsellor position?

The position is located in Hyderabad, India.

What type of work arrangements are available for this role?

This role is an on-site position with day, evening, night shifts, and weekend availability.

What qualifications are required for the Mental Health Counsellor position?

Applicants must have a Masters' degree in Psychology, Psychotherapy, Social Work, or related fields, along with an active license issued by the Rehabilitation Council of India or relevant professional bodies.

How many years of experience are required for this job?

A minimum of 3 years of clinical experience in individual and group interventions is required.

Is previous experience in a corporate environment considered an advantage?

Yes, experience in a corporate environment is considered an advantage.

What types of interventions will the Mental Health Counsellor provide?

The counsellor will deliver one-on-one counseling sessions, wellbeing check-ins, and group interventions, addressing a variety of psychological and emotional issues.

Are there any specific certifications required for this position?

Yes, certification in suicide risk assessment, such as SafeTALK or ASIST, is required.

What skills are essential for the Mental Health Counsellor role?

Essential skills include proficiency in Microsoft Office Suite, strong data management skills, excellent time management, and communication skills.

Does Zevo Health support continuous professional development?

Yes, Zevo Health supports continuous professional development, requiring maintenance of Continuing Professional Development (CPD) hours.

What is the focus of Zevo Health as an organization?

Zevo Health is dedicated to enhancing the psychological health and wellbeing of content moderators and Trust & Safety professionals globally.

Is there a commitment to diversity and inclusion at Zevo Health?

Yes, Zevo Health is committed to fostering a diverse, equitable, and inclusive workforce and culture.

How does the Mental Health Counsellor handle clinical risks?

The Mental Health Counsellor will manage clinical risks effectively, ensuring the safety and well-being of all clients' employees.

What types of therapeutic options will the counsellor provide?

The counsellor will facilitate creative sessions such as art therapy, music therapy, and mindfulness activities, among others.

What is the role of the Mental Health Counsellor in team meetings?

The counsellor will participate in internal team meetings to discuss cases, share insights, and contribute to team strategies.

Is fluency in languages other than English beneficial for this role?

Yes, additional language skills are advantageous for broader client engagement.

What is the importance of maintaining records in this role?

Maintaining accurate records for counseling sessions is essential for compliance and ensuring the delivery of high-quality care.

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Zevo Health

Science & Healthcare
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

Zevo empowers the psychological health and safety of Content Moderation Teams by providing a world-class ecosystem of human intervention, best practice, and technology. We are the global leader in wellbeing solutions for Content Moderators and provide clinical interventions for each part of a Content Moderator’s career – from recruitment to leaver support. We provide support for the wider Trust and Safety team from policy teams to HR. Finally, the organization can benefit from our various solutions around psychological safety, mental health champion training and ISO 45003 advisory.