FAQs
What are the responsibilities of the Merchandise Manager in this role?
The Merchandise Manager is responsible for leading the Freight team, ensuring merchandising standards are met, delighting customers, maintaining operational controls, managing inventory integrity, protecting assets, maintaining cleanliness and safety, and driving sales.
Who does the Merchandise Manager report to in this role?
The Merchandise Manager reports directly to the Store Manager.
What specific tasks does the Merchandise Manager oversee while the Manager on Duty?
While serving as the Manager on Duty, the Merchandise Manager directly leads the Freight team and all store associates, ensures merchandising standards are implemented, and handles operational controls to drive sales and customer satisfaction.
How does the Merchandise Manager contribute to customer satisfaction?
The Merchandise Manager contributes to customer satisfaction by maintaining merchandising standards, ensuring inventory integrity, protecting assets, providing a clean and safe store environment, and ultimately, driving sales to "Wow the Customer".
What skills and qualifications are required to be successful as a Merchandise Manager in this role?
Successful candidates for the Merchandise Manager position should have strong leadership skills, experience in retail merchandising, the ability to drive sales, exceptional organizational abilities, and a commitment to providing excellent customer service.