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Mid-level Product Designer (Business App team)

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Trustpilot

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Design
    Product
  • Edinburgh

AI generated summary

  • You have a strong UX/UI portfolio, SaaS product knowledge, technical understanding of AI/APIs, design tools like Figma, excellent communication skills, and a curious mindset for learning.
  • You will design for trust, collaborate with teams, leverage user feedback, prototype ideas, present work, deliver high-quality UI/UX, improve processes, and advocate for accessibility in your designs.

Requirements

  • You have a solid portfolio showcasing strong UX skills, alongside UI expertise, ideally in consumer-facing digital environments
  • You have a good technical understanding of SaaS products
  • You possess a technical understanding, ideally of AI, APIs, data structures, or similar systems, enabling you to design for and collaborate effectively with engineering and product teams
  • You have a background in product design, engineering or similar technical disciplines, with an ability to bridge technical concepts and user-focused design
  • You are familiar with Figma or similar design tools
  • You're curious and open to learning, always seeking out new methods to elevate your design process
  • You have advanced communication skills and can articulate your ideas effectively to a range of stakeholders

Responsibilities

  • Work on exciting areas of product design (e.g. designing for trust, partner integrations, client acquisition and onboarding, converting free clients to paying customers, pricing plans, etc.)
  • Collaborate with cross-functional teams to understand product requirements and present multiple design paths
  • Collaborate with senior designers and product managers in bringing larger strategic initiatives to life, supporting with mocks, decks, and documentation
  • Use research and customer feedback to inform design decisions and help shape future roadmaps, ensuring we are building for real-world needs
  • Develop a deep understanding of Trustpilot's design principles and use industry patterns to inspire your work.
  • Prototype ideas to illustrate complex user flows and bring your designs to life
  • Present your work to stakeholders with confidence and clarity, promoting a collaborative environment
  • Deliver high-quality UI and UX work consistently
  • Identify opportunities to improve processes and bring them to the team's attention
  • Advocate for accessibility and inclusivity, ensuring all designs support diverse user groups

FAQs

What is the primary focus of the Mid-Level Product Designer role at Trustpilot?

The primary focus is to work closely with the business app team to design user-centric solutions that make it easier for businesses to understand and adopt Trustpilot's offerings.

What kind of projects will I work on in this role?

You will work on projects that include researching, concepting, wireframing, prototyping, and completing designs across various areas of product design such as partner integrations, client acquisition, and onboarding.

What tools will I use as a Product Designer?

You will be familiar with design tools like Figma, or similar design software, to create and prototype designs.

Is there an opportunity for professional development?

Yes, Trustpilot offers rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.

What are the communication expectations for this role?

You are expected to have advanced communication skills, allowing you to articulate your ideas effectively to a range of stakeholders.

Are there flexibility options in the working arrangements?

Yes, Trustpilot provides a range of flexible working options to help employees dedicate time to what matters most to them.

Does the role advocate for accessibility?

Yes, the position emphasizes advocating for accessibility and inclusivity, ensuring designs support diverse user groups.

What kind of culture does Trustpilot promote?

Trustpilot promotes a culture built on connection, collaboration, and mutual respect, valuing diverse perspectives and ideas.

What benefits are offered with this position?

Benefits include a competitive compensation package, additional holiday days, volunteering opportunities, health plans, learning resources, and access to discounts on various services.

Can I apply even if I don’t meet all the requirements?

Yes, Trustpilot encourages applicants even if they don’t meet all the requirements, as they value diverse experiences and perspectives.

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Trustpilot

Behind every Trustpilot review is an experience that matters.

Technology
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

Hi. We’re Trustpilot — a leading online reviews platform. In these times of distrust, our mission to be a universal symbol of trust has never been more important. We’re a place where everyone’s voice can be heard and consumers and companies can come together to continuously share, collaborate and improve. Here's some handy information about us: ∙Trustpilot launched in 2007 ∙We have 8 vibrant and centrally located offices around the world ∙We have 850+ people on our team, with over 50 nationalities represented among them ∙We’re open to all - everyone is embraced and included for who they are and what they bring ∙Everything we do is always with integrity - we do the right thing even when nobody’s watching ∙We’re collaborative - we work best when we work together ∙We’re positively human - we are genuine people that create the Trustpilot family