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Monitoring and Observability Specialist

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TD Bank

25d ago

  • Job
    Full-time
    Mid & Senior Level
  • Dublin

AI generated summary

  • You need a degree in IT, experience in monitoring, skills in ITRS, Dynatrace, Splunk, SQL, Python, Shell scripting, and strong problem-solving and communication abilities.
  • You will design and manage monitoring solutions, customize dashboards, develop automation scripts, analyze data trends, collaborate on requirements, and train team members for production support.

Requirements

  • - Bachelor's degree in Computer Science, Information Technology, or a related field.
  • - Solid experience in IT infrastructure and application monitoring.
  • - Proficient in one or all of ITRS Geneos, Dynatrace, and Splunk.
  • - Strong SQL skills for data querying and analysis.
  • - Proficiency in Python and Shell scripting.
  • - Strong understanding of network protocols, operating systems, and application architectures.
  • - Excellent analytical and problem-solving skills.
  • - Strong communication skills, both written and verbal.
  • - Ability to work effectively in a fast-paced, collaborative environment.
  • - Experience with incident management and root cause analysis.
  • - Open to evaluating and analyzing new monitoring tools and technologies.

Responsibilities

  • Design, implement, and manage monitoring solutions using ITRS Geneos, Dynatrace, and Splunk.
  • Configure and customize monitoring dashboards, alerts, and reports to meet the needs of various stakeholders.
  • Develop and maintain scripts and automation tools using Python and Shell scripting to enhance monitoring capabilities.
  • Utilize SQL for data querying and analysis to support monitoring efforts.
  • Collaborate with IT and development teams to identify monitoring requirements and ensure comprehensive coverage of critical systems and applications.
  • Analyse monitoring data to identify trends, performance issues, and potential areas for improvement.
  • Stay up-to-date with the latest features and best practices for ITRS Geneos, Dynatrace, and Splunk.
  • Evaluate and perform analysis on new monitoring tools and technologies as required.
  • Create and maintain documentation related to monitoring configurations, processes, and procedures.
  • In time, train and support team members in the use of monitoring tools and best practices.
  • Provide production support as needed to ensure system stability and performance.

FAQs

What is the work location for the Monitoring and Observability Specialist position?

The work location for this position is Dublin, Ireland.

What are the primary tools the Monitoring and Observability Specialist will work with?

The primary tools include ITRS Geneos, Dynatrace, and Splunk.

What is the expected schedule for this job?

The job hours are listed as 0, indicating a flexible or undefined schedule.

What qualifications are required for the Monitoring and Observability Specialist role?

A Bachelor's degree in Computer Science, Information Technology, or a related field, along with solid experience in IT infrastructure and application monitoring.

Is experience in production support considered necessary for this position?

While it is considered a plus, it is not explicitly stated as necessary.

What programming skills are required for this job?

Proficiency in SQL, Python, and Shell scripting is required.

Are there any preferred qualifications for the Monitoring and Observability Specialist position?

Yes, preferred qualifications include certifications in ITRS Geneos, Dynatrace, or Splunk, experience with cloud platforms, knowledge of DevOps practices, and familiarity with other monitoring tools like Datadog and AppDynamics.

What type of work culture can a candidate expect at TD?

TD promotes a collaborative environment focused on customer experience, with opportunities for development, mentorship, and support for colleagues’ career goals.

Will there be training provided for this role?

Yes, there will be training and onboarding sessions provided to help new employees succeed in their roles.

How does TD view employee development and career progression?

TD is committed to supporting employee development through regular career conversations, access to an online learning platform, and various mentoring programs.

What measures are in place for accessibility during the recruitment process?

If candidates require accommodations for the recruitment or interview process, they should inform the team, and TD will work to meet those needs.

Is there a clear interview process defined for this job?

Yes, candidates of interest will be contacted to schedule an interview, and outcomes will be communicated via email or phone.

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TD Bank

Finance
Industry
10,001+
Employees

Mission & Purpose

Headquartered in Toronto, Canada, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines: - Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA - U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab - Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance - Wholesale Banking including TD Securities and TD Cowen