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Multi Skilled Customer Care - McDonald's - Costa Coffee - LEON

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Roadchef

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must have your own transport, availability for 8hr/wk in flexible shifts, and experience in customer service, catering, or retail. A passion for great customer experiences is essential.
  • You will serve food and drinks, ensure cleanliness and hygiene, provide friendly customer service, and work collaboratively to create a great dining experience for every customer.

Requirements

  • Must have own transport
  • 8hr contract available - flexible around your availability
  • x2 days a week - 4hrs a day
  • Shift Patterns: Vacancy 1 (7am-11am), Vacancy 2 (10am-2pm), Vacancy 3 (6pm-10pm)
  • Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people.
  • Working within the team you will be responsible for giving our customers a great experience each and every time they visit our site.

Responsibilities

  • Be a part of the iconic McDonald’s brand serving the nation’s favourite menu items, from the Big Mac’s and Wraps to McFlurry’s and Milkshakes. Providing quick, accurate and friendly service - greeting our customers and taking orders.
  • Keeping your workspace clean, organised and following food hygiene procedures whilst having good communication skills and work as part of a team.
  • You have a passion for customer service, ensuring every customer leaves with a smile on their face.
  • Energetic and adaptable, come be a part of the prestigious Costa brand, creating and serving our delicious Costa drinks, pastries and freshly prepared food.
  • Become a food loving change maker, food that’s good for you and the planet. Provide great customer service, be a part of a team that loves to work together to ensure your restaurant looks great and each customer leaves feeling happy.
  • Prepare our much loved food menu items, delivering a fast and friendly service.
  • Working within the team you will be responsible for giving our customers a great experience each and every time they visit our site.

FAQs

What is the location of the job?

The job is located at Roadchef Motorway Service, Clacket Lane, M25 near Westerham, TN16 2ER.

Is own transport necessary for this position?

Yes, you must have your own transport to apply for this position.

What are the available shift patterns?

The available shift patterns are: Vacancy 1 (7am-11am), Vacancy 2 (10am-2pm), and Vacancy 3 (6pm-10pm).

What is the contract type and hours available?

An 8-hour contract is available, with flexibility around your availability, requiring x2 days a week for 4 hours each day.

What training will be provided?

Full training will be provided across the catering units, helping you excel as a Costa Coffee Barista, Crew Member in McDonald's, and Team Member in LEON.

What kind of benefits do employees receive?

Employees receive benefits including £1 meals while on duty, up to 70% discount at Roadchef sites, cash bonuses for referrals, discounts at various retailers, free onsite parking, a contributory pension after 3 months, and access to occupational health support.

What experience do I need to apply?

Ideally, you should have experience working in a restaurant, bar, café, shop, or any catering or retail business, and a passion for providing great customer service.

What opportunities for growth are available?

There are great development opportunities, with 65% of current managers having started as team members.

Who is Roadchef as an employer?

Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and is recognized as one of the top 25 Best Big Companies to work for in 2023.

Are there support programs available for employees?

Yes, Roadchef offers support programs including an Employee Assistance program, access to Occupational Health support, and Mental Health First Aiders.

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Roadchef

Making Britain's roads a safer and happier place.

Retail & Consumer Goods
Industry
1001-5000
Employees
1972
Founded Year

Mission & Purpose

Roadchef Ltd are one of the UK’s leading Motorways Service Area Operators serving over 52 million visitors over 30 locations. We are passionate about operating the best brands, working with the best people and offering our customers the best service. The Roadchef business now employs over 3,200 people, cares for over 50 million customer visits per year, serves a million breakfasts, 500,000 portions of fish and chips and five million coffees and its catering operation alone turns over £100 million per annum, out of a total turnover of £187 million. As an Investors in People Gold employer, we recognise that our employees are our most valuable asset and are all therefore extremely important to us. Once part of our team we are committed to allowing each and every employee the opportunity to develop their skills and grow their career with us.