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Network Engineer

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IBM

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Bangalore
    Remote

AI generated summary

  • You need knowledge of BGP, MPLS, OSPF, link aggregation, Dark fiber/DWDM, scripting (Python, Perl), Linux/BSD, and advanced config of Arista, Cisco, Juniper. Certifications and strong troubleshooting skills preferred.
  • You will manage escalations, troubleshoot network issues, implement changes, coordinate incidents, analyze performance, and document network environments while ensuring high-quality customer service.

Requirements

  • Required Technical and Professional Expertise
  • Working knowledge of the following network protocols/technologies:
  • BGP, MPLS, OSPF and related protocols
  • Link aggregation protocols
  • Dark fiber / DWDM systems
  • Other skills:
  • High Availability Technologies: HSRP, VRRP, MLAG, VSS, VPC
  • Scripting Languages: Python, Perl, Bash, Expect/TCL
  • Operating Systems: Linux, BSD
  • Advanced Configuration of Arista, Juniper and Cisco devices
  • Strong troubleshooting experience
  • Preferred Technical And Professional Expertise
  • Demonstrated history of organization and time management skills
  • Demonstrated history of verbal and written communication skills
  • Ability to work remotely with little or no direct supervision
  • Exhibit a strong understanding of customer service
  • Must be self-motivated and disciplined
  • Ability to recognize and prioritize critical tasks independently
  • Vendor Certifications: JNCIE, JNCIP, CCNP, CCDP, CCIE
  • Vendor Hardware Platforms: Arista Switches, Cisco Nexus, Juniper MX
  • Bachelors in Science degree in a computer technology field or equivalent experience

Responsibilities

  • Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues.
  • Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to: routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing.
  • Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes.
  • As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents.
  • Work with network infrastructure/service providers to identify and correct causes of circuit disruption.
  • Work with hardware vendors to determine causes of device failure/issues.
  • Create network connectivity diagrams and other documentation of live network environments for internal and customer use.
  • Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts.
  • Performance analysis and optimization
  • Create diagrams and other documentation of network environments
  • Communicate effectively with internal and external audiences with varying levels of technical expertise.
  • Maintains high quality customer service to internal and external groups when needed.

FAQs

What is the primary responsibility of a Network Engineer at IBM?

The primary responsibility of a Network Engineer at IBM includes managing escalations related to service-affecting issues, troubleshooting network problems, planning and implementing network maintenance activities, and supporting the global network infrastructure.

What kind of network protocols and technologies should a Network Engineer be familiar with?

A Network Engineer should have working knowledge of various network protocols and technologies including BGP, MPLS, OSPF, link aggregation protocols, dark fiber, and DWDM systems.

Is a degree required for this position?

Yes, a Bachelor's degree in a computer technology field or equivalent experience is required for this position.

Are vendor certifications important for a Network Engineer at IBM?

Yes, vendor certifications such as JNCIE, JNCIP, CCNP, CCDP, and CCIE are considered preferred qualifications for the Network Engineer position.

What skills are beneficial for a Network Engineer in this role?

Beneficial skills include high availability technologies (like HSRP, VRRP), scripting languages (like Python, Perl, Bash), operating systems (like Linux, BSD), and advanced configuration of devices from Arista, Juniper, and Cisco.

Does IBM require COVID-19 vaccination for this position?

Yes, IBM requires employees to be fully COVID-19 vaccinated prior to their start date, and proof of vaccination status will be required.

What qualities does IBM look for in a candidate for this role?

IBM looks for candidates with strong organization and time management skills, exceptional verbal and written communication abilities, self-motivation, and the capacity to prioritize critical tasks independently.

Will the Network Engineer role involve communication with clients?

Yes, the role requires effective communication with internal and external audiences, including clients, having varying levels of technical expertise.

What kind of documentation will a Network Engineer be responsible for creating?

A Network Engineer will be responsible for creating network connectivity diagrams and other documentation of live network environments for both internal use and customer needs.

Does IBM promote a diverse workplace?

Yes, IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer, ensuring all qualified applicants receive consideration without regard to various characteristics.

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IBM

Technology
Industry
10,001+
Employees
1911
Founded Year

Mission & Purpose

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We're here to help every creator turn their "what if" into what is. Let's create something that will change everything