FAQs
What are the primary responsibilities of a Network Engineer at Whataburger?
The primary responsibilities include providing expertise to support voice and data equipment, configuring network systems, monitoring network performance, implementing security measures, diagnosing hardware/software problems, and supporting PCI security audits and remediation.
What qualifications are required for the Network Engineer position?
Candidates must have a Bachelor's degree in computer science or equivalent work experience, along with at least 1 year of IT experience and 2+ years of related experience, preferably in the restaurant industry.
What technical skills are necessary for this role?
The role requires proficiency in using network analyzers, configuration management software, network monitoring software, transaction security, and virus protection software.
Is professional certification required for this position?
Yes, CCENT certification is required for the Network Engineer position.
What kind of working conditions can I expect in this role?
The Network Engineer is expected to work full-time, report to work timely based on operational needs, work outside of normal business hours when necessary, and may require local and long-distance travel.
Will I have on-call responsibilities in this position?
Yes, on-call support is required and is assigned to team members on a 1-week rotating schedule.
What software proficiency is expected for this job?
Proficiency in MS Office applications such as Word, Excel, Outlook, PowerPoint, and Visio is expected, as well as experience with Workday if applicable.
How does the company support employee development and team collaboration?
The company emphasizes inspiring and coaching team members, developing relationships across business units, and encouraging collaboration to attain goals and pursue excellence.
Are there opportunities for cost-saving recommendations in this role?
Yes, the Network Engineer is expected to identify opportunities to conserve financial resources and provide recommendations to control costs.
What location is this job based out of?
The Network Engineer position is based at 300 Concord Plaza Dr, San Antonio, TX 78216-6903.