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Network Field Operations Technician

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AT&T

3mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Engineering
    IT & Cybersecurity
  • Madrid

AI generated summary

  • You need a Computer Science or Electronic diploma, fluent in Spanish and English, knowledge of IP/WAN/LAN, PTT standards, testing methodologies, fiber/copper cabling, and strong problem-solving skills.
  • You will support project schedules, perform technical analyses, manage interfaces with suppliers and teams, oversee 3rd party technicians, document actions, and conduct site surveys.

Requirements

  • Computer Science or Electronic diploma
  • Fluent Spanish and solid English, oral and written.
  • Knowledge of IP and Telecommunications standards
  • Understanding of Wide Area Network (WAN) and Local Area Network (LAN)
  • Wide knowledge of PTT / Carrier technologies and standards (Circuits E1-E3-T3 STMx, Ethernet and Ethernet over SDH/SONET etch.)
  • Knowledge of testing methodology and usage of test equipment for circuits certification
  • Fundamental knowledge of Coax Copper and Fibers cabling systems / adapters / interfaces and their installation & handling
  • Principles of electrical engineering
  • Excellent in Problem Solving
  • Car driver’s license and active driver
  • Team player, well-organized and self-motivated person, capable to take initiatives and responsibilities.
  • Strongly process- and customer-oriented with high quality result oriented approach
  • Availability to travel abroad if required
  • 8AM to 6PM CET, required flexibility in working hours for maintenance activities (including nights and weekend)
  • With ability to work on-call 7x24 hours if necessary

Responsibilities

  • Supporting proposed projects, track detailed plan schedules
  • Participating in project meetings to support project team
  • Performing technical analysis of hardware and transmission facilities using various diagnostic tools, commands and Data Testers in support of efficient network operations
  • Managing external interfaces with Telehouse, 3rd party suppliers and main Telco providers for provisioning and maintenance tasks
  • Managing internal interfaces with SD (Service delivery), PIMs (Project Implementation Manager), NRCs (Network Reliability Center), GAM ( Global Access management) and NP&E ( Network Planning & Engineering)
  • Directing and controlling the activities of 3rd party field technicians as per AT&T standards
  • Supporting HW configuration updates
  • Documenting and reporting action items
  • Site Survey scheduled to remote POP (National and International) in order to verify quality and status of the site

FAQs

What are the main responsibilities of a Network Field Operations Technician?

The main responsibilities include delivering field service at AT&T PoP’s, installing core HW equipment, troubleshooting network components, managing customer provisioning, conducting network maintenance, and performing circuit measurements and tests.

What qualifications are required for this position?

A Computer Science or Electronic diploma is required for this position.

What languages must the technician be fluent in?

The technician must be fluent in both Spanish and English, both orally and in writing.

Is travel required for this job?

Yes, the position requires availability to travel abroad if needed.

What are the core working hours for this role?

The core working hours are from 8 AM to 6 PM CET, with required flexibility for maintenance activities, including nights and weekends.

Does this job require working on-call?

Yes, the technician must be able to work on-call 24/7 if necessary.

What type of equipment will the technician work with?

The technician will work with equipment from manufacturers such as Cisco, Juniper, HP, Hitachi, Ciena, and will perform cabling work including copper and fiber.

What key competencies are required for this role?

Key competencies include knowledge of IP and telecommunications standards, understanding of WAN and LAN, knowledge of carrier technologies, problem-solving skills, and strong customer orientation.

What is the location of this job?

The job is located in Madrid, Spain, specifically at Calle Del Principe De Vergara 112.

Does AT&T offer equal employment opportunities?

Yes, AT&T provides equal employment opportunities to all individuals regardless of various characteristics, and offers reasonable accommodations for qualified individuals with disabilities.

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AT&T

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

We understand that our customers want an easier, less complicated life. We’re using our network, labs, products, services, and people to create a world where everything works together seamlessly, and life is better as a result. How will we continue to drive for this excellence in innovation? With you. Our people, and their passion to succeed, are at the heart of what we do. Today, we’re poised to connect millions of people with their world, delivering the human benefits of technology in ways that defy the imaginable. What are you dreaming of doing with your career? Find stories about our talent, career advice, opportunities, company news, and innovations here on LinkedIn. We provide in some of our posts links to articles or posts from third-party websites unaffiliated with AT&T. In doing so, AT&T is not adopting, endorsing or otherwise approving the content of those articles or posts. AT&T is providing this content for your information only.