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NEW STORE OPENING! - Customer Care - Basildon Pitsea Northlands - Part Time Availability Needed!

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McDonald's

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be friendly, a team player, and possess strong communication skills. Maintain high energy while working efficiently and productively.
  • You will greet customers, maintain cleanliness, assist with special needs, distribute balloons, and foster a welcoming atmosphere while ensuring effective communication and teamwork.

Requirements

  • Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.
  • Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
  • The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Responsibilities

  • As a Customer Care Assistant, think of yourself as the face of your restaurant.
  • You'll deal with customers and make sure everything runs as it should in the customer areas.
  • Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere.
  • It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
  • You'll be working in our fast moving, high energy environment.
  • You’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
  • Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.
  • Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
  • The ability to maintain high energy levels whilst working both efficiently and productively is essential.

FAQs

What is the job title for this position?

The job title is Customer Care Assistant for the new McDonald’s store at Basildon Pitsea Northlands.

Is this a full-time or part-time position?

This is a part-time position that requires availability.

Where will training take place?

Training will take place at the already-established Pitsea Retail Park McDonald's, located right across the road from the new store.

How long is the training period?

The training period is 2 weeks.

What core values does McDonald's emphasize for their employees?

McDonald's emphasizes the values of Serve, Inclusion, Integrity, Community, and Family.

What are the main responsibilities of a Customer Care Assistant?

The main responsibilities include interacting with customers, maintaining cleanliness in the dining area, meeting customer needs, and creating a welcoming atmosphere.

What skills are required for this role?

Required skills include effective communication, attentive listening, the ability to maintain high energy levels, and working well as part of a team.

What kind of environment will I be working in?

You will be working in a fast-moving, high-energy environment.

What benefits are included with this position?

Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.

How important is customer interaction for this role?

Customer interaction is extremely important, as the role focuses on making customers feel valued and ensuring their satisfaction.

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McDonald's

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods
Industry
10,001+
Employees
1955
Founded Year

Mission & Purpose

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.