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Night Porter

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
    Facilities Management
  • Galway

AI generated summary

  • You must have excellent customer service and communication skills, attention to detail, be fluent in English, and be smartly presented. Experience with Opera is a plus.
  • You will greet guests warmly, maintain cleanliness in the lobby and exterior, adhere to company policies, and promptly meet guests' reasonable requests professionally.

Requirements

  • Excellent customer service skills
  • Have the ability to communicate effectively
  • Experience with Front Office systems (Opera) a benefit.
  • Have excellent attention to detail
  • Be Fluent in English
  • Smart and Professionally presented.

Responsibilities

  • To great all guests in a warm and a friendly manner
  • To adhere to all Company policies including Customer Care, Fire Safety, Cash Handling plus follow all hotel protocols for Health & Safety measures
  • Ensuring the lobby and public areas are kept clean and presentable at all times
  • Ensuring hotel exterior are kept clean.
  • Ensuring all reasonable guests requirements are met promptly and professionally.

FAQs

What are the main responsibilities of the Night Porter?

The main responsibilities include greeting guests warmly, adhering to company policies, ensuring lobby and public areas are clean and presentable, maintaining the cleanliness of the hotel exterior, and meeting reasonable guest requirements promptly and professionally.

What qualifications are needed to apply for the Night Porter position?

Applicants should have excellent customer service skills, effective communication abilities, attention to detail, fluency in English, and ideally experience with Front Office systems such as Opera.

Is prior experience in hospitality required?

While hospitality experience is beneficial, the emphasis is on excellent communication skills and a professional presentation.

What is the salary for the Night Porter position?

The salary rate will be based on past experience and attitude.

Are there any location requirements for applicants?

Yes, applicants must currently reside in Galway, as the timeline for the start date does not allow for relocation.

Does The Byrne Hotel Group offer training for employees?

Yes, The Byrne Hotel Group is committed to providing training and support for employees to foster professional excellence.

Is there a career development opportunity within the company?

Yes, The Byrne Hotel Group offers employees the chance to develop their talent and grow their careers through opportunities across the group.

Is The Byrne Hotel Group an equal opportunities employer?

Yes, The Byrne Hotel Group is an equal opportunities employer.

A unique collection of family owned hotels & guests houses in Ireland & UK offering Irish Hospitality at it’s best.

Travel & Leisure
Industry
201-500
Employees
1998
Founded Year

Mission & Purpose

Byrne Hotels operates a portfolio of premium hotels and hospitality venues, focusing on delivering exceptional guest experiences through high standards of service and comfort. Their ultimate mission is to provide outstanding hospitality that exceeds guest expectations, fostering memorable stays and positive experiences. Their purpose is to enhance the travel and leisure experience by offering top-quality accommodations and personalized service, contributing to the local economy and setting industry benchmarks for excellence.