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Office Administrator

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Aprio

3mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Nashville
  • Quick Apply

AI generated summary

  • You should have a high school diploma, previous admin experience, knowledge of tax terms, office software proficiency, excellent communication skills, and strong organizational abilities.
  • You will greet clients, manage calls, maintain office organization, schedule appointments, handle correspondence, order supplies, assist with events, and support team operations efficiently.

Requirements

  • High school diploma or equivalent; additional education or certification in office administration is a plus.
  • Previous experience in a receptionist or administrative role is preferred.
  • Knowledge of tax-related terminology and procedures is advantageous.
  • Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with tax software is beneficial.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities with attention to detail.
  • Professional demeanor and a customer-centric attitude.
  • Ability to handle confidential information with discretion and integrity.
  • Time management skills to prioritize tasks and meet deadlines.

Responsibilities

  • Greet clients and visitors in a friendly and professional manner.
  • Answer and direct incoming phone calls, taking messages or transferring calls as necessary.
  • Maintain a neat and organized reception area.
  • Assist clients with inquiries, appointments, and basic questions.
  • Schedule appointments as needed.
  • Ensure client confidentiality and handle sensitive information with discretion.
  • Manage and maintain the office calendar, scheduling appointments and meetings for team members.
  • Prepare outgoing mail, sort and distribute incoming mail, faxes, and other correspondence.
  • Maintain electronic and paper filing systems for client records and office documents.
  • Assist with scanning of client and firm documents.
  • Engagement letters as needed, paper extensions and paper returns as needed.
  • Monitor and order office supplies, ensuring inventory is well-stocked.
  • Order snacks and drinks and restock as needed.
  • Order busy season meals as needed, assist with set-up and clean-up.
  • Keep the office clean, organized, and presentable for clients and staff.
  • Submit work orders and report any maintenance issues to the appropriate personnel.
  • Maintain office equipment, place service calls, order supplies.
  • Maintain common areas, refrigerators, vending, refreshment equipment and order supplies as needed.
  • Assist with parking decals and access cards as needed.
  • Schedule and Plan office events as coordinated by the corporate office.
  • Maintain consistency in events across offices.
  • Order catering and any items needed to facilitate a successful event.
  • Ensure office space is clean and presentable.
  • Accurately input client information into tax software and databases.
  • Organize and archive client files in accordance with established procedures.
  • Assist in preparing and processing tax-related documents and forms.
  • Work closely with all team members to support staff to facilitate efficient office operations.
  • Assist with billing and check deposits as needed.
  • Other general office duties.

FAQs

What is the location of the Office Administrator role?

The role is based on-site in Nashville, TN.

What are the primary responsibilities of the Office Administrator?

The primary responsibilities include managing the front desk, greeting clients and visitors, answering and directing phone calls, scheduling appointments, maintaining office organization, and handling correspondence.

What qualifications are required for the Office Administrator position?

A high school diploma or equivalent is required, along with previous experience in a receptionist or administrative role preferred. Knowledge of tax-related terminology and procedures is advantageous.

What software skills are necessary for candidates applying for this position?

Proficiency in office software, particularly the Microsoft Office Suite, is necessary, and familiarity with tax software is beneficial.

What type of benefits does Aprio offer for full-time employees?

Aprio offers medical, dental, and vision insurance from the first day of employment, a 401k with profit sharing, flexible spending accounts, parental leave, tuition assistance, and a discretionary incentive compensation structure.

Is there an opportunity for professional growth within Aprio?

Yes, Aprio offers vast growth opportunities and fosters an environment that supports continuous learning and advancement.

What is the company culture like at Aprio?

Aprio has a top-rated culture guided by thirty-one fundamental behaviors called the "Aprio Way," promoting collaboration and exceptional experiences for team members and clients.

How does Aprio encourage diversity in the workplace?

Aprio is an Equal Opportunity Employer and encourages diversity, considering all qualified applicants without regard to race, color, religion, sex, or other protected categories.

What type of support does Aprio provide for education and certifications?

Aprio offers a Tuition Assistance Program and provides support for CPA certification, including a cash incentive upon completion.

Are there any specific skills or traits desired in a successful Office Administrator?

Yes, the ideal candidate should be resourceful, an excellent problem solver, very organized, have strong communication skills, and maintain a professional demeanor with a customer-centric attitude.

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Aprio

Top 30 business advisory and CPA firm helping clients and team members achieve what's next.

Accounting
Industry
1001-5000
Employees
1952
Founded Year

Mission & Purpose

Aprio is a premier CPA and business advisory firm that advises clients and associates on how to achieve what’s next. Aprio’s associates work as integrated teams across advisory, assurance, tax, outsourcing, staffing and private client services, bringing the best thinking and personal commitment to each client. Across practices, Aprio brings together proven expertise, deep understanding and strategic foresight for industries including Manufacturing and Distribution; Non-Profit and Education; Professional Services; Real Estate and Construction; Retail, Franchise and Hospitality; and Technology and Blockchain. Headquartered in Atlanta, Georgia, Aprio has grown to over 1,000+ team members. To serve clients wherever life or business may take them, Aprio’s teams speak more than 30 languages and work with clients in over 50 countries.