Office Administrator

TAG

2mo ago

Job
Full-time
Junior Level
Customer Relations
People, HR & Administration
Nashville

AI generated summary

You need a high school diploma (or higher), 2 years of admin experience, intermediate Excel and Microsoft Office skills, strong communication, and the ability to multitask in a team or independently.
You will greet visitors, manage supplies, coordinate meetings, provide administrative support, handle correspondence, and maintain databases while ensuring office efficiency and compliance with policies.

Requirements

High School Diploma or equivalent required OR
AA/AS or BA/BS degree preferred
Minimum of 2 years of administrative experience in a corporate environment required
Working experience utilizing Excel at Intermediate Level
Ability to adapt to a changing environment, to work in a pressurized and demanding environment, to work to agreed deadlines and be able to prioritize workload.
Intermediate proficiency in Microsoft Office Suite
Strong verbal and written communication skills
Must be organized and detail oriented
Ability to work independently or within a team environment
Ability to accept instructions or directions and see through to completion
Ability to multitask

Responsibilities

Maintain and regularly update front of the house policies and procedures manual.
Greet all visitors, including but not limited to suppliers, vendors, clients, in a friendly and professional manner and direct them to the appropriate contact person.
Plan and prepare for internal group meetings, including note taking, meal ordering, setup and clean-up, when necessary.
Setup Staff Training and/or Educational sessions as needed.
Provide administrative support to the management team and assist with ad-hoc activities when directed by management as needed.
Coordinate administrative activities for the office and perform a variety of administrative and clerical duties to assist in running the organization efficiently.
Respond to questions and requests for information from clients and office personnel. Maintain internal and external lists.
Compose correspondence including memos, emails, reports, and PowerPoint presentations.
Accurately administer Word processing, data entry, and filing tasks, and create and manage variety of spreadsheets.
Manage office and maintenance supplies, snacks and groceries for the office by monitoring stock, anticipating needs, placing orders, and verifying receipt of supplies against orders.
Manage outgoing and incoming mail.
Always maintain a clean and tidy office.
Maintain contact lists and provide administration assistance in Salesforce and Pardot.
Answer and route incoming calls effectively and courteously and assume other receptionist duties.
Ensure a thorough understanding of given tasks and handle them in accordance with deadlines.
Adhere to PCI regulations in accordance with Company policy.
Additional responsibilities based on business need include: assisting with client reporting, updating reporting data, and invoice delivery in Travcom.
assisting with loading supplier and service files into TAG Desktop.
completing ad-hoc Finance related tasks including client credit card reconciliations.
obtaining and chasing client weekly folios and invoices from suppliers.
processing credit card payment authorizations accurately as requested.
hotel data clean-ups for TAG’s Desktop database.
building and maintaining client profile data in TAG desktop.
providing high level of assistance to departments in all aspects of the management of client travel requirements.
adding and processing transaction fees accurately in TAG Desktop service files.
inputting data on movement sheets with exceptional accuracy.
Order Transit checks for the staff and communicating order details to HR in a timely manner to ensure the correct deductions from individual employees (NY only);
Respond to all communications and correspondence proactively, promptly, efficiently, and accurately.
Apply a high level of attention to detail at all times.
Perform other duties as assigned.

FAQs

Do we support remote work?

No, this position requires employees to report to the Nashville office 5 days a week.

What qualifications are required for this position?

A High School Diploma or equivalent is required; an AA/AS or BA/BS degree is preferred. Additionally, a minimum of 2 years of administrative experience in a corporate environment is required.

What skills are necessary for this role?

Candidates should have intermediate proficiency in Microsoft Office Suite, strong verbal and written communication skills, organizational and detail-oriented abilities, and the capacity to multitask.

Is prior experience with Excel required?

Yes, working experience utilizing Excel at an intermediate level is required.

What are the working hours for this position?

This is a full-time role, requiring 40 hours per week in the office.

Who will I report to in this role?

You will report to the Team Lead, who is based in Los Angeles.

Are there any benefits offered for this position?

Yes, the position offers a competitive salary, wellness/EAP programs, and employee discounts.

How is the company culture described?

The company values teamwork, ambition, and genuineness, fostering an environment where employees are encouraged to go above and beyond for clients.

What types of tasks will I be responsible for?

Responsibilities include administrative support, maintaining office supplies, responding to inquiries, organizing meetings, managing data entry, and various other clerical duties as needed.

Does the role require flexibility in working hours?

Yes, there may be occasional requirements outside of office hours to accommodate different time zones and work commitments.

TAG

Expertly Managing Travel. Delivering Peace of Mind.

Travel & Leisure

Industry

201-500

Employees

Mission & Purpose

As an award-winning travel and event management company, TAG has redefined the standards in entertainment and VIP travel for more than 30 years. Expanding across six divisions, our Travel Specialists provide bespoke, high-end services to the biggest names on the planet as well as top C-suite and corporate executives. With many years of experience, we are equipped with the skills and contacts to make even the most complex requests achievable. At TAG, we understand that you deserve a best-in-class travel management company and a trusted partner. From the initial booking process all the way to arriving home, our promise is to deliver exceptional, quality services, making your travel as seamless and stress-free as possible. Our dedicated professionals are available 24/7, from offices in the US, UK and Asia Pacific. Whatever you need, whenever you need us, we are here—so you can finally travel in the way that you deserve. TAG | Where Impossible Becomes Possible