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Office Coordinator-Oncology

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare
  • Fairhaven

AI generated summary

  • You must have a high school diploma, strong communication skills, medical terminology knowledge, customer service experience, and 3 years in a medical setting. Vaccination required.
  • You will check in/out patients, schedule visits and treatments, greet patients, manage calls, and perform clerical tasks, potentially covering different offices as needed.

Requirements

  • Equal to completion of four years high school.
  • Strong communication skills and the ability to handle multiple priorities with attention to detail required.
  • Working knowledge of medical terminology, excellent customer service and telephone skills/etiquette required.
  • Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service preferred.
  • Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash required.
  • A minimum of three (3) year of related work experience and prior training in ambulatory practice management preferred.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Responsibilities

  • Position reports to the Practice Manager/Administrator or designee.
  • Check-in and check-out patients at assigned practice(s).
  • Perform various operational support functions including scheduling patient visits, tests and complex oncology treatment plans.
  • Greet patients, answer, and direct telephone calls.
  • Perform various clerical and administrative functions.
  • May cover different offices as needed or directed.

FAQs

What is the job title for this position?

The job title is Office Coordinator - Oncology.

What are the working hours for this position?

The working hours are 40 hours per week, with a shift from 7:30 am to 4:00 pm.

Where is the location of the job?

The location is at the Cancer Center in Fairhaven, MA.

What types of responsibilities will I have in this role?

Responsibilities include checking in and checking out patients, scheduling visits and treatments, greeting patients, answering and directing phone calls, and performing various clerical and administrative functions.

What qualifications are required for this position?

Qualifications include completion of four years of high school, strong communication skills, working knowledge of medical terminology, prior work experience in a medical or hospital setting, experience with electronic medical records, and a minimum of three years of related work experience preferred.

Is there a vaccination requirement for this position?

Yes, candidates must be fully vaccinated against seasonal Influenza and the COVID-19 virus unless they qualify for an exemption based on medical or personal reasons.

What kind of benefits does Southcoast Health offer?

Southcoast Health offers competitive pay, a comprehensive benefits package, generous earned time off, an employee wellbeing program, 403B retirement plan with company match, tuition assistance, and professional growth opportunities.

Can I expect a salary increase based on experience for this position?

Yes, the pay rate will be determined based on the level of experience, ranging from $17.32 to $29.12 per hour.

What type of training or experience is preferred for this role?

Prior training in ambulatory practice management and experience in patient access, patient accounts, or customer service in a hospital or medical office setting are preferred.

Is this position part of a union?

The job description does not indicate whether it is part of a union.

More than medicine.

Science & Healthcare
Industry
5001-10,000
Employees
1996
Founded Year

Mission & Purpose

Southcoast Health is a community based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. It includes the three hospitals that make up Southcoast Hospitals Group — Charlton Memorial Hospital in Fall River, St. Luke's Hospital in New Bedford and Tobey Hospital in Wareham; and Southcoast Behavioral Health in Dartmouth, a joint venture with Acadia Healthcare, an international leader in psychiatric and addiction care. Southcoast provides advanced clinical services, such as open heart surgery, angioplasty and heart rhythm services, comprehensive cancer care, neurosurgery, weight loss surgery, orthopedic surgery, advanced imaging services and is the only provider of maternity services in the region.