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Office Manager

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Premise Health

2mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare
  • Orlando

AI generated summary

  • You need a Bachelor's degree or equivalent experience, 3+ years in health care management, and familiarity with electronic medical records; bilingual Spanish is a plus.
  • You will manage patient charts, daily operations, staff training, billing, and equipment maintenance, while supporting front desk functions and ensuring policy adherence.

Requirements

  • Bachelor's degree or equivalent work experience required
  • 3+ years of management experience within the health care industry preferred
  • Experience with electronic medical records preferred
  • Bilingual Spanish preferred, but not required

Responsibilities

  • Organize and maintain a filing system for patient charts, including generating chart numbers, filing and pulling charts.
  • Manage daily operations, workflow, work schedule, timecard monitoring and ensuring appropriate staffing levels and monitoring overtime for an effective and efficient front office.
  • Orient and train new front office staff.
  • Oversee site specific identification badging process.
  • Manage the Performance Evaluation (PMP).
  • Coach and provide feedback to staff on a regular basis.
  • Review all medical records release requests and refers to appropriate department per Premise Health Procedure.
  • File occurrence reports as necessary.
  • Support adherence to Premise Health policies and procedures.
  • Ensure billing and reconciliation for services rendered and for monthly statements and collections.
  • Manage petty cash and credit card reconciliation.
  • Support front desk staff by assisting with phones, making appointments, greeting and directing patients and visitors, registering patients, etc.
  • Coordinate referrals for patients when necessary.
  • Ensure office equipment maintenance is current and properly maintained per manufactures instructions and document appropriately.
  • Assist Health Center Manager with clinical scorecards and site audits i.e. gap analysis and action plans when appropriate.
  • May require other duties as assigned.

FAQs

What type of company is Premise Health?

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 employers in the U.S.

Where is the Office Manager position located?

The Office Manager position is located at our employer-based wellness center in Orlando, FL.

What are the essential functions of the Office Manager role?

The essential functions include organizing patient charts, managing daily operations and staffing, orienting and training new staff, overseeing identification badging, reviewing medical records release requests, ensuring compliance with policies, managing billing, and supporting front desk operations.

What qualifications are required for the Office Manager position?

Candidates should have a bachelor's degree or equivalent work experience, with 3+ years of management experience in the healthcare industry preferred.

Is experience with electronic medical records necessary for this position?

Yes, experience with electronic medical records is preferred for the Office Manager role.

Is bilingual ability in Spanish required for the position?

Bilingual ability in Spanish is preferred but not required.

What benefits does Premise Health offer to its employees?

Premise offers competitive pay and benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, and a company-sponsored wellness program, among others.

Is there a focus on work-life balance at Premise Health?

Yes, work-life balance is a fundamental part of how decisions are made at Premise, ensuring that employees can get, stay, and be well.

Does Premise Health have a non-discrimination policy?

Yes, Premise Health is an equal opportunity employer and values inclusion, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Premise Health

Redefining healthcare access and experience for the world’s leading organizations and their people.

Science & Healthcare
Industry
1975
Founded Year

Mission & Purpose

We are Premise Health. The world’s leading direct healthcare company and one of the largest digital providers in the country. We operate over 800 wellness centers in 45 states and Guam for more than 2,500 of the largest organizations in the U.S., serving 11 million people with fully connected care – in-person and in the digital environment. Our goal? To redefine healthcare to be more personal, accessible, and intelligent for our members and their families. We are simplifying complexity, breaking down barriers, and pioneering amazing healthcare that helps people get, stay, and be well.