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Office Representative - State Farm Agent Team Member

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State Farm Agent

26d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Dallas

AI generated summary

  • You must have strong interpersonal and communication skills, be detail-oriented and self-motivated, proactive in problem-solving, and able to work well in a team to achieve marketing goals.
  • You will provide friendly customer service, respond to insurance inquiries, educate clients on options, and maintain a strong work ethic to ensure success daily.

Requirements

  • Requirements
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Achieve mutually agreed upon marketing goals

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

FAQs

What benefits does this position offer?

This position offers a 401(k) matching plan and a competitive salary.

What is the salary range for the Office Representative position?

The salary range for this position is $30,000.00 - $50,000.00 per year.

What are the primary responsibilities of an Office Representative?

An Office Representative is responsible for providing prompt, accurate, and friendly customer service, educating customers about insurance options, and maintaining a strong work ethic with a commitment to success.

What skills are required for this position?

Required skills include excellent interpersonal and communication skills, being people-oriented, having organizational skills, self-motivation, detail orientation, proactive problem solving, and the ability to work in a team environment.

Is there an opportunity for advancement in this role?

Yes, there is growth potential and opportunity for advancement within the agency.

Will I need to obtain any licenses for this position?

Yes, employees must successfully complete any applicable licensing requirements and training programs.

Is this position with State Farm Insurance Companies?

No, this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

How is compensation structured in this role?

Compensation is structured as hourly pay plus commission/bonus.

What is the team's mission?

The team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Where is the office located?

The office is located in Dallas, TX.

State Farm Agent

Finance
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. A career as a State Farm® agent offers an incredible opportunity for motivated people to align themselves with a company that has earned the respect of its customers and community. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States. Like a good neighbor, State Farm is there.®