FAQs
What is the main objective of the Online Retail Manager role?
The main objective is to support European Subsidiaries in improving online sales to meet and exceed targets with key retail partners such as Mediamarkt International, Currys, Power Group, and Boulanger.
What key responsibilities does the Online Retail Manager have?
Key responsibilities include managing data/analytics suppliers, collaborating with teams to provide relevant KPIs and insights, optimizing health metrics and reports, conducting deep-dive investigations into performance, and implementing standard methodologies for market launches.
What skills and attributes are required for this role?
Required skills include expertise in data extraction and visualization, ability to present insights clearly, strong relationship-building skills, knowledge of the consumer electronics industry, project management skills, and adaptability in a fast-paced environment.
What does success look like in this role?
Success is defined by the ability to extract actionable insights from data, build strong supplier relationships, gain trust within the team, deliver numerous best practice case studies, and maintain a positive attitude towards workstreams and requests.
What are the benefits of working at Samsung for this role?
Benefits include hybrid working arrangements, a bonus scheme, pension contributions, volunteering days, generous holiday allowance, discounts on Samsung products, and access to a discount shopping portal.
Is experience in online retail necessary for this position?
Yes, experience in online retail, either for a technology retailer or brand, is desired for this role.
What type of work environment can be expected in this role?
The role is situated within a fast-paced environment that requires resilience, adaptability, and the ability to work under pressure to tight deadlines.
How many best practice case studies are expected to be delivered within the first few months?
The goal is to deliver 10 to 15 successful best practice case studies within the first 4 months.
Is there support for individuals with disabilities during the application process?
Yes, Samsung provides reasonable accommodations for individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
What kind of data experience is preferred for this role?
Experience working with market intelligence or data suppliers, such as GfK, Similarweb, or Digital Shelf Management, is strongly desired.