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Operating Partner (General Manager), Restaurant

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Bolay Fresh Bold Kitchen

Sep 12

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • West Palm Beach

AI generated summary

  • You should have a Bachelor’s Degree, 3+ years as a salaried manager in casual dining, leadership skills, a focus on cleanliness and guest satisfaction, and some P&L exposure.
  • You will oversee operations, ensure excellent guest service, manage staffing, control P&L, enforce safety standards, monitor quality, promote sales, and maintain a welcoming atmosphere.

Requirements

  • - Bachelor’s Degree or equivalent combination of education and experience
  • - Minimum of 3 years of experience as salaried manager in full service, casual dining
  • - Experience with full service alcohol serving facility desirable
  • - Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • - Demonstrated leadership skills, including coaching, directing, and motivating a team
  • - Some exposure to P&L and sales building highly desirable

Responsibilities

  • Oversee every aspect restaurant operations.
  • Ensures excellent guest service that meets or exceeds expectations.
  • Ensures that the restaurant is adequately staffed to meet guest needs.
  • Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
  • Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
  • Operating the business in accordance with the company policies and applicable laws.
  • Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
  • Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
  • Maximizing table turnover, sales per guest, and sales per hour.
  • Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
  • Monitor daily activities to ensure quality food and cleanliness standards.
  • Meet the restaurant's P&L, and expense goals
  • Promoting suggestive selling techniques.
  • Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
  • Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What are the primary responsibilities of the Operating Partner (General Manager)?

The primary responsibilities include overseeing restaurant operations, ensuring excellent guest service, managing staffing, controlling profit and loss, adhering to company policies, handling administrative duties, managing shifts, and promoting a hospitable atmosphere.

What qualifications are required for this position?

A Bachelor’s Degree or equivalent combination of education and experience is required, along with a minimum of 3 years of experience as a salaried manager in full-service casual dining.

Is experience with alcohol service necessary for this role?

While it is not mandatory, experience with a full-service alcohol serving facility is considered desirable for this position.

What kind of work environment should candidates expect?

Candidates can expect a dynamic work environment focused on maintaining high standards for cleanliness, food quality, and guest satisfaction while fostering a warm and friendly atmosphere.

How often will the Operating Partner need to prepare sales projections?

The Operating Partner will be responsible for preparing quarterly sales projections for area supervisor approval and following up on store action plans.

Will the Operating Partner be involved in hiring and training employees?

Yes, the Operating Partner will directly impact interviewing, hiring, and training employees, as well as planning and assigning work and appraising performance.

Are leadership skills important for this role?

Yes, demonstrated leadership skills, including coaching, directing, and motivating a team, are crucial for success in this position.

What is the location of the job?

The job is located in West Palm Beach, FL.

Are there opportunities for career growth in this position?

Yes, the Operating Partner role offers potential for career advancement within the company's management structure, based on performance and business needs.

How does the restaurant ensure compliance with safety and cleanliness standards?

The Operating Partner is responsible for enforcing safe work behaviors and monitoring daily activities to maintain quality food and cleanliness standards.

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Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.