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Operations Analyst

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MRI Software

Today

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Cape Town
  • Quick Apply

AI generated summary

  • You should have a relevant degree, 3+ years of experience, Excel expertise, and strong analytical skills. Familiarity with Oracle OpenAir, Salesforce, and Power BI is a plus.
  • You will support system improvements, analyze data, manage invoicing, facilitate communication between teams, ensure data integrity, and assist in documentation and training efforts.

Requirements

  • Bachelor’s degree in Business Administration or a related field preferred.
  • 3+ year experience within a related field.
  • Extremely proficient with Microsoft Office Suite.
  • Advanced Excel experience – Power Query knowledge is an asset.
  • Capable of handling large complex datasets.
  • Familiar with basic accounting principles.
  • Strong analytical and problem-solving skills with the ability to identify and address potential roadblocks during change processes.
  • Excellent organization, time management, and communication skills.
  • Can work effectively in cross functional teams.
  • Responsive to the needs of our customers.
  • Self-motivated and energetic.
  • Capable multi-tasking.
  • Comfortable working across multiple time zones.
  • Administrator knowledge of Oracle OpenAir is preferred but not required.
  • Familiarity with Salesforce.com, Smartsheet and Power BI is an asset.

Responsibilities

  • Partner with other members of the GDO team to support the development and delivery of key initiatives in service of the broader Global Delivery organization.
  • Assist in the maintenance and continuous improvement of Global Services’ systems such as OpenAir and Salesforce.
  • Act as a bridge between the technical teams that develop and maintain applications and the business stakeholders who rely on them, ensuring that the software meets the evolving needs of the organization.
  • Oversee Professional Services invoicing to ensure completeness and timeliness.
  • Analyze operational and financial data.
  • Collaborate with business stakeholders to define requirements for process and system improvements, determine enhancement prioritization, and ensure effective change management.
  • Assist in the creation and maintenance of user and procedural documentation and training.
  • Assume responsibility for the integrity, usability, and standardization of data. With a focus on maintaining data hygiene through continuous data audits, mass data updates, and formatting user interfaces to reduce errors.

FAQs

What is the job title for this position?

The job title is Operations Analyst.

What are the main responsibilities of the Operations Analyst?

The main responsibilities include partnering with the GDO team on initiatives, maintaining and improving systems like OpenAir and Salesforce, overseeing invoicing, analyzing operational and financial data, and ensuring data integrity.

What are the educational requirements for this position?

A bachelor’s degree in Business Administration or a related field is preferred.

How much experience is required for this role?

A minimum of 3 years of experience in a related field is required.

Is knowledge of specific software required for this position?

Yes, proficiency with Microsoft Office Suite is required, and advanced Excel experience is essential. Knowledge of Oracle OpenAir, Salesforce.com, Smartsheet, and Power BI is preferred but not required.

What kind of working environment does MRI Software offer?

MRI Software operates a hybrid working model, allowing for 3 days of work from home each week, promoting both team collaboration and flexibility.

What are some of the company’s perks and benefits?

MRI Software offers office breakfasts, quarterly lunches, medical aid, a competitive personal pension plan, parental leave, 25 days of annual leave plus public holidays, and a tuition reimbursement scheme.

How does MRI Software support employee engagement?

MRI Software invests heavily in employee engagement through initiatives like employee-led groups, social events, and a focus on diversity, equity, and inclusion.

Is there a focus on professional development at MRI Software?

Yes, MRI Software provides tuition reimbursement schemes to support employees in furthering their professional development.

Can employees work remotely outside of the hybrid model?

Employees have the flexibility to work from anywhere in the world for two weeks out of the year.

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MRI Software

Transforming the way communities live, work and play through open and connected real estate software solutions.

Technology
Industry
1001-5000
Employees

Mission & Purpose

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge.