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Operations Associate - Supply Chain Management

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Mayo Clinic

2mo ago

  • Job
    Full-time
    Mid Level
  • Logistics
    Healthcare
  • Rochester

AI generated summary

  • You need a bachelor's degree or 4 years of related experience, basic accounting knowledge, strong communication skills, and the ability to work in a team and adapt to change.
  • You will manage procurement activities, support supply chain functions, handle inquiries, resolve invoice issues, conduct training, and analyze reports while ensuring data integrity and excellent customer service.

Requirements

  • Bachelor's degree; Or, HS Diploma/GED and a minimum of four (4) years related experience required.
  • Knowledge of Mayo Clinic systems and applications preferred.
  • Demonstrated personal computer skills, communication skills, problem solving, continuous improvement and teaming skills.
  • Knowledge of basic accounting and/or business principles.
  • Maintains a broad knowledge of Mayo clinical, financial, and administrative systems/applications and processes.
  • Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues.
  • Demonstrated verbal and written communication skills.
  • Assists with SCM continuous improvement initiatives.
  • Ability to work in a team-oriented atmosphere.
  • Must be adaptable and flexible in an ever-changing work environment.
  • Able to handle/prioritize tasks simultaneously.
  • Basic understanding of accounting principles.
  • Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service.
  • Ability to manage time to meet required deadlines.

Responsibilities

  • This position requires direct involvement with specific departments in committing significant institutional dollars in the procurement of supplies, equipment, services and inventory as well as managing master data for supplies. Prepares, reviews, and places purchase orders invoicing activities and/or master data requests. Has significant interaction with suppliers regarding pricing, expediting, returns, and solving invoice/receipt problems. Participates in multiple work groups and assists with projects as directed by SCM leadership. Provides support for all Supply Chain functions but not limited to handling a very high volume of incoming communications via phone, mail, and fax, from all levels of Mayo Clinic staff and from outside sources; provides a point of contact to triage SCM inquiries and problems; logs all customer inquiries and problems into the support center tracking system; enlists appropriate SCM personnel for assistance, as needed; provides on-line ordering education to Mayo Clinic staff; and works on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to supply information and invoices, which may include but is not limited to researching item master data points, investigating aged items on vendor statements, application of vendor refunds/credits, financial statement variances, payment and/or discount histories. Sustains, communicates and applies a broad range of policies and governmental regulations. Prepares, analyzes and/or reconciles a variety of reports, accounts, system activity, or account transactions, including but not limited to voids and adjustments working with customers to research and resolve variances and exceptions, ensuring data integrity. Facilitates new employee unit training and continuous education seminars. Responds to verbal and/or written inquiries from internal or external customers while applying high levels of customer service principals. Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions. Other job-related duties as assigned by leadership.

FAQs

What is the job title for this position?

The job title is Operations Associate - Supply Chain Management.

What are the primary responsibilities of the Operations Associate?

The primary responsibilities include managing procurement processes, preparing and reviewing purchase orders, interacting with suppliers, providing support for Supply Chain functions, handling communications, and assisting with special projects.

What qualifications are required for this position?

Candidates must have a bachelor's degree or a high school diploma/GED with a minimum of four years of related experience. Knowledge of Mayo Clinic systems and applications is preferred.

What skills are necessary for the Operations Associate role?

Necessary skills include personal computer proficiency, strong communication abilities, problem-solving skills, knowledge of basic accounting and business principles, and the ability to work in a team-oriented environment.

What is the work schedule for this position?

The work schedule is Monday to Friday, from 8 am to 5 pm.

Are benefits available for this position?

Yes, benefits are available for this position.

What is the compensation range for the Operations Associate?

The compensation range is $24.27 - $32.78 per hour.

Is this position full-time or part-time?

This position is full-time.

What values does Mayo Clinic promote in its work environment?

Mayo Clinic promotes an environment that supports innovation, diversity, equity, inclusion, and the commitment to ending racism.

Who should be contacted for further inquiries about the position?

Inquiries should be directed to the recruiter, Tavy Smalls.

Is there a preference for candidates from diverse backgrounds?

Yes, Mayo Clinic encourages women, minorities, veterans, people from the LGBTQ community, and individuals with disabilities to apply, emphasizing an inclusive environment.

Are there opportunities for professional development in this role?

Yes, the position offers continuing education and advancement opportunities for career growth.

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Mayo Clinic

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.