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Operations Lead - Grafton Street

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Alo Yoga

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • Dublin
  • Quick Apply

AI generated summary

  • You should have client-centric sales experience, proven leadership, strong communication skills, a team-oriented mindset, and align with Alo's values, plus proof of UK work rights.
  • You will manage inventory processes, oversee operations associates, ensure visual standards, support safe practices, analyze metrics, and collaborate with team leads for optimal store performance.

Requirements

  • Prior work experience in a client-centric, sales environment
  • Proven leadership capabilities demonstrating excellent decision making
  • Values feedback, receptive to receiving feedback and eager to provide
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Excellent interpersonal and written communication skills
  • Aligns with and embodies Alo's values
  • Proof of right to live and work in the UK

Responsibilities

  • Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
  • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
  • Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
  • Champion strong visual standards for the sales floor
  • Support a safe work environment and efficient operation through strong stockroom standards and processes
  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Leads by example and inspires staff in daily operations and guest experience
  • Directly oversee the Operations Associates; responsible for recruitment and development of talent
  • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
  • Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
  • Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Manager (e.g. from the SCC)

FAQs

What is the hourly rate for the Operations Lead position?

The hourly rate for the Operations Lead position ranges from €15.00 to €16.00 per hour, depending on experience.

What are the working hours for the Operations Lead role?

The Operations Lead role is full-time and requires 32-40 hours per week, with availability for opening, closing, and weekend shifts.

Is experience in a sales environment required for this position?

Yes, prior work experience in a client-centric, sales environment is required for the Operations Lead position.

Are there any specific qualifications needed for the Operations Lead role?

The qualifications include proven leadership capabilities, excellent decision-making skills, strong interpersonal and written communication skills, and alignment with Alo's values.

Does Alo yoga prioritize diversity and inclusion in its hiring process?

Yes, Alo Yoga is committed to an active Inclusion, Diversity, and Equal Opportunities Policy and does not discriminate against applicants or employees based on various protected statuses.

Will I be required to work during the holiday season?

Yes, all employees are expected to work from the week of and including "Black Friday" until the end of the holiday season, which is the first week of January.

What is the interview process like for the Operations Lead position?

The interview process may include adjustments upon request, and candidates are encouraged to communicate any requirements for reasonable adjustments during the application process.

What responsibilities does the Operations Lead have in terms of inventory management?

The Operations Lead is responsible for executing inventory management processes, investigating inventory accuracy issues, and managing key operational functions related to shipment, receiving, and processing.

Is there a focus on visual standards in this role?

Yes, the Operations Lead is expected to champion strong visual standards for the sales floor as part of their responsibilities.

What type of feedback culture exists within Alo Yoga?

Alo Yoga values feedback and encourages employees to be receptive to receiving and providing feedback to support individual growth and improvement.

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Alo Yoga

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.