You must be a collaborative team player with strong communication skills, strategic problem-solving abilities, and the aptitude to engage effectively with all staff levels.

You will ensure smooth operations in Manila teams, lead monthly reporting, and manage people-related functions to enhance employee engagement and support resource planning.

People, HR & Administration

Business, Operations & Strategy

Philippines

Manila

Large

We are a world-leading academic publisher and assessment organisation, and part of the University of Cambridge. We’re driven by a simple mission – to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Our team is one connected, global community, pursuing potential and moving forward, together. We will keep exploring, collaborating, and innovating to find bold new ways to spread knowledge, spark enquiry, and aid understanding.

Education

Cambridge University Press & Assessment

We help millions of people worldwide to open opportunities and unlock their potential.

<div><div><div><ul><div><div><b>Salary:</b></div><div>Php 44,000 to Php 59,000
</div></div><div><div><b>Location:</b></div><div>Manila
</div></div><div><div><b>Country:</b></div><div>Philippines
</div></div><div><div><b>Business Unit:</b></div><div>Education
</div></div><div><div><b>Vacancy Type:</b></div><div>Permanent
</div></div><div><div><b>Closing Date:</b></div><div>18 January 2025
</div></div></ul></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Meet the recruiter</b></h2>
<div>Hannah Heradura</div>
<div>hannah.heradura@cambridge.org</div></div></div></div><p></p>
<br><div><p><b>Employment type</b>: Permanent</p>
<p><b>
Location</b>: Makati City, Metro Manila</p>
<p><b>
Work setup</b>: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.</p>
<p><b>
Work schedule</b>: UK working/operating hours</p>
<p><b>
Pay range</b>:<i> </i>Php 44,000 to 59,000</p><br>
<p></p>
<p>
Discover a world of endless possibilities with Cambridge University Press &amp; Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.</p><br>
<p></p>
<p><b>
We are looking for an Operations Manager to join our Education Operations team, </b><b>supporting the delivery of UK and International assessments and qualifications, in a varied and empowering role. The Operations Manager is a key role to drive and implement successful resourcing plan within the Education Operations (UK and International) in Manila.</b></p><br>
<p></p>
<p><b><i>
Why Cambridge?</i></b></p><br>
<p></p>
<p>
At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.</p><br>
<p></p>
<p>
We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.</p><br>
<p></p>
<p>
Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.</p><br>
<p></p>
<p><b><i>
What can you get from Cambridge?</i></b></p><br>
<p></p>
<p>
In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.</p><br>
<p></p>
<p>
Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.</p><br>
<p></p>
<p><b>
What will you do as an Operations Manager?</b></p>
<ul>
<li><b>Team Coordination and Support</b>
<ul><li>Play an active role in the Education Operations Extended Leadership Team, ensuring the smooth operations of the expanding Manila teams that will provide much of the resource for Operations. Work with Manila management group comprising of teams under the division and wider Operations to maintain an awareness of the workloads within the teams and their resourcing to meet those needs.</li>
</ul></li><li><b>Reporting and Data Management</b>
<ul><li>Lead on monthly reports to key stakeholders (e.g., metrics, operational progress, project progress, key HR-related matters, analysis/insights). Deliver timely and accurate data, reports, and insights about the performance of each team and the division.</li>
</ul></li><li><b>People Management and Development</b>
<ul><li>Carry out people-related functions to support the teams and to strengthen employee engagement (e.g., talent management, resource planning, succession planning, employee movement, coaching, L&amp;D alignment and review).</li></ul></li><br>
</ul>
<p></p><p><b>What makes you the ideal candidate in this role?</b></p>
<ul>
<li><b>Collaboration: </b>A good team player with excellent communication and interpersonal skills. Diplomatic, open, collaborative, persuasive, tactful, and able to keep confidences.</li>
<li><b>Problem-Solving and Strategic Thinking: </b>A strategic thinker with problem-solving aptitude. Ability to identify delivery challenges and work with various teams to address them.</li>
<li><b>Communication and Interpersonal Skills: </b>Strong skills in spoken, written, and presentational communication to engage staff at all levels across the organization.</li></ul><br>
<p></p>
<p>
If you are an organised, efficient, proactive leader looking to join a fast-paced operations environment providing world-class operational support to our customers and qualifications, we invite you to pursue your potential with us.</p></div><p></p>

Salary:Php 44,000 to Php 59,000
Location:Manila
Country:Philippines
Business Unit:Education
Vacancy Type:Permanent
Closing Date:18 January 2025
Meet the recruiter
Hannah Heradura
hannah.heradura@cambridge.org
Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: UK working/operating hours

Pay range: Php 44,000 to 59,000


Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.


We are looking for an Operations Manager to join our Education Operations team, supporting the delivery of UK and International assessments and qualifications, in a varied and empowering role. The Operations Manager is a key role to drive and implement successful resourcing plan within the Education Operations (UK and International) in Manila.


Why Cambridge?


At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.


We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.


Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.


What can you get from Cambridge?


In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.


Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.


What will you do as an Operations Manager?

Team Coordination and Support
Play an active role in the Education Operations Extended Leadership Team, ensuring the smooth operations of the expanding Manila teams that will provide much of the resource for Operations. Work with Manila management group comprising of teams under the division and wider Operations to maintain an awareness of the workloads within the teams and their resourcing to meet those needs.
Reporting and Data Management
Lead on monthly reports to key stakeholders (e.g., metrics, operational progress, project progress, key HR-related matters, analysis/insights). Deliver timely and accurate data, reports, and insights about the performance of each team and the division.
People Management and Development
Carry out people-related functions to support the teams and to strengthen employee engagement (e.g., talent management, resource planning, succession planning, employee movement, coaching, L&D alignment and review).

What makes you the ideal candidate in this role?

Collaboration: A good team player with excellent communication and interpersonal skills. Diplomatic, open, collaborative, persuasive, tactful, and able to keep confidences.
Problem-Solving and Strategic Thinking: A strategic thinker with problem-solving aptitude. Ability to identify delivery challenges and work with various teams to address them.
Communication and Interpersonal Skills: Strong skills in spoken, written, and presentational communication to engage staff at all levels across the organization.


If you are an organised, efficient, proactive leader looking to join a fast-paced operations environment providing world-class operational support to our customers and qualifications, we invite you to pursue your potential with us.

Operations Manager

Requirements

Responsibilities

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Cambridge University Press & Assessment

Mission & Purpose