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Operations Manager

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Cambridge University Press & Assessment

3d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Manila
  • 27d left

AI generated summary

  • You must be a collaborative team player with strong communication skills, strategic problem-solving abilities, and the aptitude to engage effectively with all staff levels.
  • You will ensure smooth operations in Manila teams, lead monthly reporting, and manage people-related functions to enhance employee engagement and support resource planning.

Requirements

  • Collaboration: A good team player with excellent communication and interpersonal skills. Diplomatic, open, collaborative, persuasive, tactful, and able to keep confidences.
  • Problem-Solving and Strategic Thinking: A strategic thinker with problem-solving aptitude. Ability to identify delivery challenges and work with various teams to address them.
  • Communication and Interpersonal Skills: Strong skills in spoken, written, and presentational communication to engage staff at all levels across the organization.

Responsibilities

  • Play an active role in the Education Operations Extended Leadership Team, ensuring the smooth operations of the expanding Manila teams that will provide much of the resource for Operations. Work with Manila management group comprising of teams under the division and wider Operations to maintain an awareness of the workloads within the teams and their resourcing to meet those needs.
  • Lead on monthly reports to key stakeholders (e.g., metrics, operational progress, project progress, key HR-related matters, analysis/insights). Deliver timely and accurate data, reports, and insights about the performance of each team and the division.
  • Carry out people-related functions to support the teams and to strengthen employee engagement (e.g., talent management, resource planning, succession planning, employee movement, coaching, L&D alignment and review).

FAQs

What is the salary range for the Operations Manager position?

The salary range for the Operations Manager position is Php 44,000 to Php 59,000.

Where is the location of this job?

The job is located in Makati City, Metro Manila, Philippines.

What type of employment is being offered?

The position is a permanent employment opportunity.

What is the work setup for this position?

We operate in a hybrid work environment, encouraging applicants who are open to working in the office two days a week.

What are the working hours for this role?

The work schedule follows UK working/operating hours.

Who should I contact if I have questions about the job?

You can contact Hannah Heradura at hannah.heradura@cambridge.org.

What department will the Operations Manager be working with?

The Operations Manager will join the Education Operations team.

What responsibilities does the Operations Manager have?

The Operations Manager will coordinate teams, lead reporting and data management, and manage and develop people within the teams.

What qualities make an ideal candidate for this role?

An ideal candidate should have excellent collaboration, problem-solving, strategic thinking, communication, and interpersonal skills.

Are there opportunities for professional development in this role?

Yes, there are opportunities for professional growth through internal and external activities and training sessions.

Do we offer benefits for dependents?

Yes, comprehensive healthcare benefits include coverage for dependents.

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Cambridge University Press & Assessment

We help millions of people worldwide to open opportunities and unlock their potential.

Education
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Mission & Purpose

We are a world-leading academic publisher and assessment organisation, and part of the University of Cambridge. We’re driven by a simple mission – to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Our team is one connected, global community, pursuing potential and moving forward, together. We will keep exploring, collaborating, and innovating to find bold new ways to spread knowledge, spark enquiry, and aid understanding.