FAQs
What are the primary responsibilities of the Operations Manager?
The Operations Manager is accountable for creating a highly standardized environment focused on operational excellence, inventory management, managing a large operational staff, facilities management, and vendor relationships. They also ensure customers have a transformational experience while supporting employees in their roles.
What experience is required for this role?
Candidates should have 3 to 5 years of stock or operations-related experience in a high-volume, customer-driven retail environment.
Is there a specific schedule I need to follow for the role?
Yes, candidates must have open availability for a flexible work schedule, including overnights, evenings, holidays, and weekend shifts, to meet the needs of the business.
Are there physical requirements for this position?
Yes, candidates must be able to lift at least 40 lbs and carry out various physical activities, including pushing, pulling, squatting, kneeling, and standing for extended periods.
What kind of benefits does the company offer?
The company offers benefits to support mental and physical health, financial security, and overall wellness, including a generous employee discount and opportunities for paid volunteer days.
What is the company culture like?
The company culture is welcoming and inclusive, encouraging employees to dream, explore, and have fun while working hard to create impact. Team members are empowered to make a difference and are supported by leadership.
How does the company approach employee training and development?
The company offers Retail Excellence Programs in areas like Styling, Coaching, and Brand Ambassador roles, aimed at supporting employees in becoming great at what they love.
What values guide the team at Tory Burch?
The team values honesty and kindness, integrity and compassion, passion and humility, and excellence and humor in their work culture.