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Operations Manager - Cotton On Westfield Southland

  • Job
    Full-time
    Mid & Senior Level
  • Melbourne

AI generated summary

  • You must have retail management experience, strong leadership and communication skills, ability to drive sales, organizational skills, passion for the brand, and flexibility in a fast-paced environment.
  • You will engage and develop your team, identify operational improvements, manage schedules and wages, set targets, uphold visual and loss prevention standards, and promote the Cotton On Foundation.

Requirements

  • Be Who You Are. Love What You Do.
  • We’re an Aussie brand with our feet on the ground and our heart in our people.
  • Bringing you a brand new opportunity at Cotton On Southland!
  • Job Posting: Operations Manager
  • Requirements
  • - Proven experience in retail management or a similar role
  • - Strong leadership skills with the ability to motivate and engage a diverse team
  • - Excellent communication and interpersonal skills
  • - Ability to make commercial decisions that drive sales and enhance customer experience
  • - Strong organizational skills and the ability to manage multiple priorities
  • - A passion for the Cotton On brand and commitment to its values
  • - Flexibility to work in a fast-paced environment
  • - Experience in visual merchandising and loss prevention is advantageous
  • - A focus on team development and succession planning
  • - A strong understanding of store operations and productivity metrics

Responsibilities

  • Working with the Store Manager, embed a culture that builds a team of engaged product and Brand ambassadors within your store
  • Identifying operational opportunities and making commercial decisions that improve the customer experience and store results
  • Manage store schedules and wages effectively to achieve productivity, wage targets and operational efficiencies
  • Help identify the teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
  • Planning and communicating targets to motivate the team to achieve goals
  • Collaborate with the Store Manager & key business partners to lead and deliver visual and loss prevention standards
  • Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

FAQs

What are the main responsibilities of the Operations Manager at Cotton On Southland?

The Operations Manager is responsible for driving positive store results, delivering excellent customer experiences, managing store operations efficiently, embedding a culture of engagement among the team, planning and communicating targets, identifying operational improvements, and collaborating with the Store Manager and key business partners.

What benefits are offered to employees in this role?

Employees receive a competitive base salary plus superannuation, local and global career growth opportunities, 50% off Cotton On Group brands, 24/7 wellness support, discounts on medical, travel, and financial services, and a paid program called Returnity for new parents returning to work.

Is there room for career advancement within the Cotton On Group?

Yes, there is significant potential for local and global career growth across the seven brands within the Cotton On Group.

How does Cotton On support the wellness of its employees?

Cotton On provides 24/7 wellness support that includes mental health, relationship, family assistance, and more, ensuring employees have access to resources that promote their well-being.

How does the company foster a diverse and inclusive workplace?

Cotton On is committed to building a culture centered in belonging and encourages individuals from all backgrounds to apply. The company focuses on bringing diverse voices and experiences into the workforce to drive inclusive outcomes.

What approach does the Operations Manager take towards team development?

The Operations Manager identifies the team's development needs and motivators, driving wellness, engagement, and performance to build a strong bench for future succession.

Are there any special programs for employees who are new parents?

Yes, Cotton On offers a paid program called Returnity specifically designed for new parents heading back to work.

What values does Cotton On emphasize in its work culture?

Cotton On values empowerment, engagement, making a positive difference, and allowing team members to show up as their whole selves in a fun and collaborative environment.

Keeping it real since '91, delivering Good along the way. #bewhoyouare #lovewhatyoudo

Retail & Consumer Goods
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

Did you know that the Cotton On Group has grown to become Australia’s largest value fashion retail group, with over 1,300 stores in 17 countries? Our fashion brands include COTTON:ON, Cotton On Body, Cotton On Kids, Rubi Shoes, Supré as well as our lifestyle brand TYPO! Cotton On team members get involved, roll up our sleeves and make things happen. It's our shared belief that we can make a difference to the lives of everyone we touch – from our backyard to the world. Central to this is our Cotton On Foundation, where the work we do in our retail stores helps to give back. It’s pretty impressive; you should check it out online. We continue to open new stores in Australia and around the world, as well as expanding existing stores into mega stores. Advancement opportunities are real! At the Cotton On Group, we like to say; you can start here, and go anywhere!