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Operations Manager – XLCSSE

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AXA Investment Managers

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Dublin

AI generated summary

  • You need an honors degree, financial services experience, strong communication skills, proficiency in Excel and PowerPoint, project management experience, and the ability to prioritize complex tasks.
  • You will support the COO in managing outsourcing, reporting, strategic initiatives, and stakeholder communications while enhancing operational processes and maintaining governance.

Requirements

  • Educated to honours degree level or equivalent. Further relevant professional or academic qualifications could be advantageous.
  • Experience in financial services in an Operations Manager or Senior Manager role, ideally in a large multinational corporation or in a regulated insurer/reinsurer function (e.g. Finance, Planning, Audit, Compliance)
  • An understanding of the activities, issues and reporting requirements within a global corporation that are required to drive business insight and support decision making
  • A basic understanding of relevant regulatory issues and the ability to conduct horizon scanning with support from the broader team, to anticipate future industry changes that may impact the Company
  • Excellent verbal and written communication skills, with the ability to document and present information in a concise and business-oriented manner
  • Financial literacy with the ability to analyse financial reports and make data-driven decisions
  • Proficiency in Microsoft Office, particularly PowerPoint and Excel
  • Project management experience desirable including the ability to drive and support relevant initiatives while ensuring that process is followed, deadlines are met, and internal clients and stakeholders are kept informed.
  • Excellent interpersonal and influencing skills to interact in a global organization and build rapport with all levels of the organisation
  • A change agent who will challenge the status quo and constantly strive for improvement.
  • A strategic thinker with a fact-based analytical approach
  • Ability to deal with high volume and complex workload
  • Ability and agility to prioritize and deal with conflicting priorities daily, managing and anticipating needs, without sacrificing quality
  • Ability to interact and collaborate with virtual teams across multiple geographies and cultures and building own internal network

Responsibilities

  • Support the COO in overseeing all aspects of the company’s critical outsourcing arrangements including the analysis of management information and reporting, key performance indicators and action plans
  • Active participation in the AXA XL divisional and Carrier forums relevant to XLCSSE. Deputising for the COO as required. Assist in monitoring the key strategic initiatives and projects in the division and wider group
  • Coordination of intragroup matters which impact XLCSSE from an operational perspective including responsibility for ownership of recording, tracking, and monitoring material XLCSSE intragroup agreements
  • Driving the enhancement of the company’s reporting process through development of reports, presentations and functional dashboards for Senior Management, Executive Committee (ExCom) and Board
  • Assist in designing and maintaining effective tools, dashboards and operational processes in collaboration with all the relevant functions
  • Collect and consolidate information for internal reporting and regulatory requirements for the COO scope, coordinating with internal stakeholders as needed.
  • Maintain overall strategic agenda for the COO office (executive committee and management meetings). Act as Secretary (manage agenda, collate and distribute meeting packs, minute taking and action follow-up) for the ExCom. Responsibility annually for the ExCom’s Terms of Reference update and Self-Assessment process.
  • Support the COO and Service Delivery Lead in the review and analysis of 2nd and 3rd lines of defense (Risk and Internal Audit) reporting to inform and validate the KPI reporting framework
  • Working with the management team to ensure the policies applicable to their area are updated and approved in accordance with applicable rules and AXA standards on an annual basis.
  • Coordination of the process to develop the annual business plan that support XLCSSE’s business strategy.
  • Support the COO in ensuring all stakeholders are fully informed in a timely and candid manner of the activities of XLCSSE regarding the achievement of its established goals and of all material deviations from the goals or objectives and policies established by the Board.
  • Building and maintaining strong relationships with senior management of XLCSSE’s key intragroup clients (the Carriers) and other key internal and external stakeholders

FAQs

What is the job title for this position?

The job title is Operations Manager – XLCSSE.

Where is the job located?

The job is located in Dublin, Ireland.

What company is offering this position?

The position is offered by XL Catlin Services SE (XLCSSE), which is an AXA XL service company.

What are the essential responsibilities of the Operations Manager?

The essential responsibilities include supporting the COO in overseeing outsourcing arrangements, participating in relevant forums, coordinating intragroup matters, enhancing reporting processes, maintaining the strategic agenda for the COO office, and building relationships with senior management.

What qualifications are required for this role?

Candidates should be educated to honours degree level or equivalent, with experience in financial services in an Operations Manager or Senior Manager role. Further relevant qualifications are advantageous.

What skills are necessary for success in this position?

Necessary skills include excellent communication abilities, financial literacy, proficiency in Microsoft Office, project management experience, strong interpersonal skills, strategic thinking, and the ability to handle complex workloads.

Will the Operations Manager interact with senior management and the board?

Yes, the Operations Manager will gain exposure to senior management and experience board level interaction.

What kind of work environment can one expect?

The role will be based full-time in Dublin, with a hybrid working option available in line with local Smart Working guidelines.

Is AXA XL committed to diversity and inclusion?

Yes, AXA XL is committed to equal employment opportunity and values an inclusive culture and diverse workforce.

What kind of processes will the Operations Manager be involved in?

The Operations Manager will be involved in oversight of outsourcing arrangements, reporting processes, internal reporting, and coordinating the annual business plan development.

What sustainable practices does AXA XL focus on?

AXA XL's sustainability strategy includes valuing nature, addressing climate change, integrating ESG considerations, and promoting charitable giving and volunteering programs.

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AXA Investment Managers

AXA IM official account. To find out more about #LifeAtAXAIM

Finance
Industry
1001-5000
Employees
1997
Founded Year

Mission & Purpose

Our ambition is to be a leading responsible asset manager. As a responsible asset manager, we actively invest for the long term to help our clients, our people and the world to prosper and secure a sustainable future for the planet. It is in our DNA and unites everyone across the company. We are a responsible investor We have already seen signs that the global economy is starting to move to a more sustainable and equitable model over the next decade, and we will take an active role in powering that transition. We are a responsible business As a committed active investor we are led by our conviction. With fundamental research at the core of our process, our global team seek out and develop the most efficient and robust sources of performance across our strategies. We know that with conviction, we can advance and best serve the interests of our clients. We are a responsible employer Being responsible is in our DNA as a firm and is central to our ethos as an employer. It is embedded in how we grow and protect our people. It unites our team, from our leaders, to our growing number of specialists, to the newest members of our teams. We are part of the AXA Group Our heritage within AXA Group, a recognised innovator, has hard-wired our business for continual improvement. As our most demanding and challenging client, they help us to achieve excellence. Our relationship with our parent company also means protection and stability are part of our heritage.

Benefits

  • Fixed Remuneration,

  • Discretionary Variable Remuneration,

  • Attractive Local and Global Benefit Programmes

  • Learning and Career Development Opportunities.