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Operations Specialist

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Bolt

25d ago

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy
  • Toronto

AI generated summary

  • You have 2+ years in Operations or related fields, strong collaboration and communication skills, analytical mindset, Excel proficiency, problem-solving motivation, and a passion for technology.
  • You will review metrics, optimize processes, manage supply, and own projects to enhance market performance and operational efficiency in Canada's Rides business.

Requirements

  • - You have 2+ years of experience in Operations, Startups, Strategy Consulting or other relevant organizations, ideally with experience in analytic tasks
  • - You are a strong collaborator with excellent communication skills in English (French is a big plus)
  • - You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed
  • - You have a strong motivation to solve problems creatively and efficiently
  • - You thrive in a fast-paced environment
  • - You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth
  • - You are passionate about new technologies and ride-hailing

Responsibilities

  • - Review core metrics, form bonds with key partners and execute on supply-, demand- and investment strategies
  • - Create, optimise or even remove processes – efficiency is our priority; you will help us find the smoothest way to run operations, solve challenges where others turn away, and influence the way we are going in the future
  • - Hands-on supply management - working autonomously and taking initiatives through the stages of driver acquisition, conversion, activation and retention
  • - Taking ownership over projects which contribute to our overall market performance and operational efficiency with the main goal to get our Rides business in Canada to the next level

FAQs

What is the main responsibility of the Operations Specialist at Bolt?

The main responsibility of the Operations Specialist is to lead local operations projects, analyze core metrics, and support the growth and health of the Ridehailing business in Canada by executing supply, demand, and investment strategies.

What qualifications are required for this role?

The role requires 2+ years of experience in Operations, Startups, Strategy Consulting, or other relevant organizations, along with strong analytical skills, excellent communication skills in English (French is a big plus), and a customer-oriented mindset.

Is experience in ride-hailing specific to this industry a requirement?

While experience in the ride-hailing industry is not explicitly required, having a passion for new technologies and ride-hailing is essential for the role.

What types of skills will I need to succeed in this role?

You will need to possess strong collaboration and communication skills, excellent analytical capabilities particularly with Excel/Google Sheets, problem-solving skills, and the ability to thrive in a fast-paced environment.

Will I have opportunities for professional growth in this position?

Yes, this position offers unique career opportunities for professional growth and development within a fast-moving, autonomous team environment.

What is the company culture like at Bolt?

Bolt promotes a diverse and cooperative work environment, valuing integrity, intelligence, and drive in its employees while fostering a mission to make cities more sustainable and accessible.

Are there benefits related to wellness?

Yes, Bolt provides wellness perks to support the physical and mental health of its employees.

Do you offer a salary and stock option package?

Yes, employees receive a rewarding salary and stock option package, allowing them to focus on their best work.

Are there any language requirements for this position?

Strong English communication skills are required, and proficiency in French is considered a significant plus.

How does this position impact Bolt's mission?

The Operations Specialist plays a direct role in shaping the future of mobility and contributes to making cities more sustainable, accessible, and affordable through local operational improvements.

Can I apply even if I don’t meet all the qualifications listed?

Yes, Bolt believes in drive, intelligence, and integrity, so even if you don't tick every box, you are encouraged to apply if you feel you align with the company's values.

Bolt

Making cities for people, not cars.

Technology
Industry
1001-5000
Employees
2013
Founded Year

Mission & Purpose

At Bolt, we're building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion — be it a car, scooter, or e-bike. We're helping over 100 million customers move around in more than 500 cities globally, while also supporting more than 3 million drivers. The best bit? We're only just getting started.