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Operations Specialist

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Bolt

25d ago

  • Job
    Full-time
    Junior Level
  • Data
  • Toronto

AI generated summary

  • You have 2+ years in operations or analytics, strong collaborative and communication skills, excellent Excel/Sheets proficiency, and a passion for problem-solving and ride-hailing technologies.
  • You will enhance operations by reviewing metrics, optimizing processes, managing supply, and driving projects to elevate rides performance in Canada.

Requirements

  • You have 2+ years of experience in Operations, Startups, Strategy Consulting or other relevant organizations, ideally with experience in analytic tasks
  • You are a strong collaborator with excellent communication skills in English (French is a big plus)
  • You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth
  • You are passionate about new technologies and ride-hailing

Responsibilities

  • Review core metrics, form bonds with key partners and execute on supply-, demand- and investment strategies
  • Create, optimise or even remove processes – efficiency is our priority; you will help us find the smoothest way to run operations, solve challenges where others turn away, and influence the way we are going in the future
  • Hands-on supply management - working autonomously and taking initiatives through the stages of driver acquisition, conversion, activation and retention
  • Taking ownership over projects which contribute to our overall market performance and operational efficiency with the main goal to get our Rides business in Canada to the next level

FAQs

What is the main responsibility of the Operations Specialist at Bolt?

The main responsibility of the Operations Specialist is to lead local operations projects, review core metrics, execute supply, demand, and investment strategies, and contribute to the overall market performance and operational efficiency of Bolt's Ridehailing business in Canada.

What qualifications do I need to apply for this position?

You should have 2+ years of experience in Operations, Startups, Strategy Consulting, or relevant organizations, ideally with analytic tasks. Strong communication skills in English (French is a plus), analytical capabilities, and proficiency in Excel/Google Sheets are also required.

What skills are important for the Operations Specialist role?

Key skills include strong collaboration, excellent communication, a data-driven mindset, problem-solving abilities, and the capacity to thrive in a fast-paced environment.

Is prior experience in ride-hailing necessary for this role?

While prior experience in ride-hailing is not specifically required, a passion for new technologies and the ride-hailing industry is important.

What kind of work environment can I expect at Bolt?

You can expect a fast-moving, autonomous work environment with a cooperative atmosphere and a diverse international team.

Are there opportunities for professional growth at Bolt?

Yes, Bolt offers unique career opportunities and encourages professional growth within its fast-paced teams.

What benefits does Bolt provide?

Bolt offers a rewarding salary, stock option package, wellness perks for physical and mental health, and flexibility with hybrid work arrangements.

How does Bolt ensure an inclusive workplace?

Bolt is committed to diversity and inclusion, welcoming individuals regardless of race, colour, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

Will I have a chance to impact customers and partners?

Yes, as an Operations Specialist, you will play a direct role in shaping the future of mobility and will have an impact on millions of customers and partners across multiple cities and countries.

What does “taking ownership” of projects involve in this role?

Taking ownership means you will be responsible for managing projects that contribute to market performance and operational efficiency, driving initiatives autonomously, and influencing future strategies.

Bolt

Making cities for people, not cars.

Technology
Industry
1001-5000
Employees
2013
Founded Year

Mission & Purpose

At Bolt, we're building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion — be it a car, scooter, or e-bike. We're helping over 100 million customers move around in more than 500 cities globally, while also supporting more than 3 million drivers. The best bit? We're only just getting started.