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Operations Specialist, IN Easy Ship

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Amazon

3mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development

AI generated summary

  • You should be customer-obsessed, flexible, and analytical with 2+ years in sales/account management. A Bachelor's degree is preferred, and availability on weekends is required.
  • You will analyze data, develop metrics and dashboards, automate reporting, partner with teams on KPIs, prepare business reviews, manage data pipelines, and enhance reporting processes.

Requirements

  • Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
  • The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for an Operations Specialist who shares Amazon's passion for the customer—someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.
  • Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.
  • Basic Qualifications
  • 2+ years of sales or account management experience
  • Preferred Qualifications
  • Bachelor's degree

Responsibilities

  • Develop analytical models to assess the problems, solutions and impact on business
  • Understand a business problem, the available data and identify what statistical techniques can be applied for the solution
  • Responsible for giving insights to management for strategic planning
  • Own the design, development, automation, and maintenance of ongoing metrics, reports, analyses, dashboards on the key drivers of our business
  • Partner with operations/business teams to consult, develop and implement KPIs, automated reporting/process solutions and data infrastructure improvements to meet business
  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
  • Prepare and deliver business reviews to the senior management team regarding progress and roadblocks
  • Managing Data pipelines and warehouses.
  • Interface with other technology teams to extract, transform, and load data from a wide variety of data sources
  • Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers

FAQs

What is the job title for this position?

The job title is Operations Specialist, IN Easy Ship.

What key responsibilities will the Operations Specialist have?

The Operations Specialist will be responsible for managing projects across multiple teams, working closely with sellers and customer service, developing analytical models, owning reporting and metrics, managing data pipelines, and improving reporting processes.

What are the working hours for this position?

The Operations Specialist should be open to working on Saturday and Sunday, with any other two days of the week as days off.

What is the required experience for this role?

Candidates must have at least 2+ years of sales or account management experience.

Is a specific degree required for this position?

A Bachelor's degree is preferred for this role.

Will the Operations Specialist need to prepare business reviews?

Yes, the Operations Specialist will be responsible for preparing and delivering business reviews to senior management regarding progress and roadblocks.

Is experience with data management necessary for this role?

Yes, the role requires managing data pipelines and warehouses, as well as interfacing with technology teams to extract, transform, and load data.

What skills are important for this position?

Important skills include being analytical, strategic, execution-focused, and having strong communication and problem-solving capabilities.

Does the company encourage a customer-focused mindset?

Yes, the company seeks candidates who share Amazon's passion for the customer and understand the importance of delivery programs in enhancing the overall customer experience.

Where is the company located?

The company is located in Karnataka, India.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.