FAQs
What are the primary responsibilities of the Operations Supervisor?
The Operations Supervisor is responsible for maintaining store merchandising and customer service excellence, recruiting and developing staff, handling escalated customer service issues, ensuring 100% customer satisfaction, and maintaining inventory accuracy, among other tasks.
What qualifications do I need to apply for the Operations Supervisor position?
Applicants should have a high school diploma or equivalent, with post-secondary education considered an asset, as well as 2 or more years of customer service or sales experience. Previous retail supervisory experience and strong communication and problem-solving skills are also important.
Is previous retail experience necessary for this role?
While not strictly necessary, previous retail supervisory or senior associate experience is considered an asset for the Operations Supervisor position.
What kind of work environment can I expect at The Brick?
You can expect a dynamic and team-oriented work environment that encourages leadership and career progression, along with a customer-focused culture.
What are the working hours for this position?
The Operations Supervisor role requires flexibility to work various shifts, including evenings and weekends as needed.
Will I receive benefits if I take this position?
Yes, The Brick offers a flexible and comprehensive benefits package, including health, dental, and paramedical services for you and your family as well as competitive remuneration.
How can I apply for the Operations Supervisor position?
To apply, please contact the recruitment team at careers@thebrick.com, attaching your CV and explaining why you would be a great fit for The Brick.
Does The Brick accommodate people with disabilities during the application process?
Yes, The Brick is committed to fair and accessible employment practices and will accommodate individuals with disabilities throughout the recruitment, application, and selection process.