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Operations Team Leader, Associate

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Deutsche Bank

3mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Jaipur

AI generated summary

  • You must have B1/B2 German, 7+ years in client on-boarding, strong communication skills, team management experience, hands-on documentation review, and be willing to work rotational shifts.
  • You will review account documentation, ensure data accuracy, perform client due diligence, manage changes in banking systems, and support data cleansing and migration projects.

Requirements

  • German Language B1/B2 level is must for this role.
  • At least 7+ years’ experience in client on-boarding / Static data amendments in any Private Banking.
  • Good communication skills and can interact independently with various stakeholders.
  • Prior experience of managing the small teams would be an added advantage.
  • Hands on experience in reviewing client on-boarding documentation.
  • Willing to work in Multiple/ rotational Shifts.

Responsibilities

  • Review client account opening documentation as per regulatory and internal policies.
  • To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents.
  • Perform simple / complex static amendments in core banking systems.
  • Perform data input and authorize the records in core banking systems for simple changes from, Signature, address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening.
  • Conduct client due diligence searches on the clients via external and internal internet searches.
  • Perform signature verification and update client records in core banking systems.
  • Liaise with KYC / AML team for any queries related to CDD searches and due diligence.
  • Handle data cleansing projects by reviewing various client documents and the data in the core banking systems.
  • Support project team on all data migration projects.
  • Should be SME and help team in troubleshooting on day to basis.
  • Assist team manager in various queries from onshore, FO, auditors and various stakeholders.

FAQs

What are the primary responsibilities of the Operations Team Leader, Associate?

The primary responsibilities include reviewing client account opening documentation, ensuring accuracy of data entered into core banking systems, performing data input and authorization for changes, conducting client due diligence searches, performing signature verification, and assisting the team manager with queries from stakeholders.

Is German language proficiency required for this role?

Yes, a German language proficiency of B1/B2 level is a must for this role.

How many years of experience are required for this position?

At least 7+ years of experience in client onboarding or static data amendments in any Private Banking is required.

What benefits are offered in this role?

The role offers a best-in-class leave policy, gender-neutral parental leaves, 100% reimbursement under childcare assistance, sponsorship for industry-relevant certifications and education, comprehensive hospitalization insurance, and various other health and well-being benefits.

Will there be opportunities for training and development?

Yes, there will be training and development opportunities to help you excel in your career, along with coaching and support from experts in your team.

Is prior team management experience preferred for this role?

Yes, prior experience of managing small teams would be an added advantage for this position.

What kind of shifts will I be expected to work?

The candidate should be willing to work in multiple/rotational shifts.

What kind of support will I receive from the team?

You will receive coaching and support from experts in your team, as well as participate in a culture of continuous learning to aid your progression.

Are there any health benefits provided?

Yes, comprehensive hospitalization insurance is provided for you and your dependents, along with complementary health screenings for those aged 35 years and above.

What is the company’s stance on diversity and inclusion?

The company promotes a positive, fair, and inclusive work environment and welcomes applications from all individuals.

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Deutsche Bank

Finance
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.

Benefits

  • Home office flexible work time

    We support flexible working, whether that’s working from home, flexible working hours or even part-time working. However, it is important to note that opportunities will vary depending on your particular role.

  • Annual leave & more

    Employees are entitled to generous leave allowance (details should be discussed with local recruitment teams). Additionally, paid leave is granted for special events including, wedding/civil partnerships, compassionate leave, paternity leave or when you’re caring for a sick child. On top of the statutory 36 months of parental leave (Germany), Deutsche Bank offers an extra six months of parental leave – providing you have been with us for more than three years.

  • Support & Counselling

    Whether you need professional help or personal advice: Deutsche Bank offers a comprehensive support network ranging from career advice, mental health support, assistance in finding childcare or social care for the elderly.

  • Health insurance

    You can choose between statutory or a range of private health insurance options. Our statutory health insurance ‘Betriebskrankenkasse BKK’ is available exclusively to Deutsche Bank employees and their families. Aside from shorter waiting times for appointments, BKK provides access to expert medical consultations over the phone and regular health checks.

  • Sick pay

    Beyond statutory sick pay, Deutsche Bank will also cover the difference between your net salary and the statutory sickness benefit allowance. The duration of the sick pay will be dependent on the number of years you’ve worked with us.

  • Pension

    We understand that pensions can be a dry topic; however here at Deutsche Bank, we are dedicated to simplifying the complexities, so that all of our people can enjoy their lives beyond work. To provide a great foundation for your future, we provide our people with a comprehensive pension scheme that delivers all the security and all the flexibility you need.