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Optician - South Congress

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Warby Parker

Aug 10

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Austin

Requirements

  • - A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
  • - Passionate about the eyewear and retail industries
  • - A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
  • - Dedicated to going above-and-beyond to make customers (and your teammates!) happy
  • - An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
  • - Extremely detail-oriented and capable of juggling a wide range of responsibilities
  • - Open-minded—you're constantly learning and challenging what you know
  • - Someone who takes your work very seriously, but not yourself
  • - Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

  • Work directly with customers to help meet all of their eyewear needs
  • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Work with your team to make sure all customers receive exceptional service
  • Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
  • Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
  • Represent our brand to help educate others and get them excited about our values and mission

FAQs

What is the job status for the Optician position?

The job status for the Optician position is full-time.

What qualities does Warby Parker look for in an ideal Optician candidate?

Warby Parker looks for candidates who are licensed dispensing opticians (or ABO-certified in non-licensing states), passionate about eyewear, effective communicators, dedicated to exceptional customer service, positive team players, detail-oriented, open-minded, and who take their work seriously but not themselves.

What are the main responsibilities of an Optician at Warby Parker?

The main responsibilities include helping customers with their eyewear needs, taking and recording measurements, fitting eyewear, checking the quality of finished products, explaining prescription terminology, providing exceptional service, helping customers choose the best frames and lenses, collaborating with the team, and representing the brand.

What benefits do full-time employees at Warby Parker receive?

Full-time employees receive health, vision, and dental insurance, life and AD&D insurance, paid time off, paid holidays, a retirement savings plan with a company match, parental leave, short-term disability, an Employee Assistance Program (EAP), bereavement leave, optical education reimbursement, access to a snack pantry, and more.

Is prior experience in retail eyewear necessary for this position?

While having prior experience in retail eyewear is beneficial, what is most important is a passion for the eyewear and retail industries, along with a dedication to customer service and teamwork.

What should applicants be aware of regarding their legal standing?

Applicants must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

What is the overarching mission of Warby Parker?

Warby Parker's mission is to inspire and impact the world with vision, purpose, and style, striving to provide accessible and exceptional vision care while doing good in the world.

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Warby Parker

Retail & Consumer Goods
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair.