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Order Fulfilment Officer

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Komatsu

8d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Logistics
  • Perth

AI generated summary

  • You should have strong interpersonal skills, knowledge of Microsoft applications and Dynamics, mechanical aptitude, and proven customer service and parts sales experience.
  • You will process orders, coordinate with teams, manage order life-cycles, analyze production outputs, and identify bottlenecks to enhance order fulfilment and quality assurance.

Requirements

  • A motivated and driven individual with high-level interpersonal skills
  • Adept knowledge of all Microsoft applications, Dynamics, Excel etc
  • Sound working knowledge of earth moving equipment and mechanical aptitude
  • Ability to demonstrate exceptional Customer service skills and build strong working relationships
  • Proven understanding of Parts Sales

Responsibilities

  • Make an impact in the Customer Projects Coordination team, utilising your strong problem solving ability and top-tier customer service skills to ensure seamless order fulfilment processes, You'll be responsible for processing orders, coordinating with internal teams, managing the entire order life-cycle.
  • Showcase your analytical skills as you evaluate and interpret production outputs and bottlenecks to provide allocation options to orders received, contributing to continuous improvement and quality assurance activities.

FAQs

What is the main responsibility of the Order Fulfilment Officer at Komatsu Australia?

The main responsibility of the Order Fulfilment Officer is to ensure seamless order fulfilment processes by processing orders, coordinating with internal teams, and managing the entire order life-cycle.

What skills are required for this role?

The role requires high-level interpersonal skills, adept knowledge of Microsoft applications and Dynamics, exceptional customer service abilities, and a proven understanding of parts sales.

What are the working hours for this position?

The working hours are Monday to Friday, 38 hours per week, with flexible working options available.

Where is the role located?

The role is located in Welshpool, WA.

What benefits does Komatsu Australia offer?

Komatsu Australia offers a range of benefits including paid parental leave, company-funded income protection insurance, career development opportunities, health discounts, travel discounts, and a generous referral program.

Is prior knowledge of earth moving equipment necessary for this position?

Yes, a sound working knowledge of earth moving equipment and mechanical aptitude is required for this role.

What type of work culture does Komatsu promote?

Komatsu promotes an inclusive culture where all employees can thrive, with a focus on a zero-harm workplace culture.

Is there any support for ongoing education or career development?

Yes, Komatsu offers recognition, awards, flexibility, further education studies, and internal career development opportunities.

Is there a specific application process for this job?

Yes, interested candidates can start the application process by clicking the "apply now" button.

Does Komatsu have a commitment to diversity in the workplace?

Yes, Komatsu is committed to employing people with diverse backgrounds and experiences and is endorsed by Work180 for supporting a workplace where women can thrive.

Creating value together

Manufacturing & Electronics
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together.