FAQs
What is the primary responsibility of an Order Management Specialist at Philips?
The primary responsibility of an Order Management Specialist at Philips is to oversee sales orders to ensure the timely delivery of goods to customers, focusing on maintaining order integrity and proactive communication to address any issues that arise.
What qualifications are preferred for candidates applying for the Order Management Specialist position?
Preferred qualifications include a Bachelor’s degree or equivalent combination of education and relevant business experience, at least 2 years of Supply Chain-related business experience, and 2 years of experience with business systems such as SAP/ERP systems, MS Office, and Quality Management systems.
What key skills are essential for success in this role?
Key skills essential for success in this role include strong organizational skills, a customer-centric approach, excellent verbal and written communication abilities, and proficiency in relevant business systems.
How does the Order Management Specialist ensure order integrity?
The Order Management Specialist ensures order integrity by promptly updating customer order details in Project Management and ERP systems, aligning factory confirmed delivery dates with project manager requested dates, and proactively communicating with both internal and external customers to resolve discrepancies.
What tools are used to track order shipments in this role?
Order shipments are tracked using logistical databases, carrier websites, and the Merge Center to ensure on-time and complete deliveries.
Can I apply if I do not meet all the required experiences listed in the job description?
Yes, if you’re interested in this role and possess many, but not all, of the required experiences, you are encouraged to apply as you may still be the right candidate for this or other opportunities at Philips.
What is Philips' stance on diversity and inclusion?
Philips is committed to diversity and inclusion and encourages individuals from all backgrounds to apply for their open positions. More information about their commitment can be found on their website.
How long is the job requisition for the Order Management Specialist position expected to remain active?
The job requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or if business necessity dictates otherwise. Interested candidates are encouraged to apply as soon as possible.
What type of work environment can I expect in this Office/Remote position?
This position is an Office/Remote role, meaning you'll be expected to perform the job duties either in an office setting or remotely, as long as you can meet the minimum physical, cognitive, and environmental job requirements with or without accommodation.
What type of company is Philips?
Philips is a health technology company focused on improving access to quality healthcare for everyone, emphasizing that every human matters. Their mission centers around enhancing the lives of individuals through innovative health solutions.