Logo of Huzzle

Outlet Manager

Applications are closed

  • Job
    Full-time
    Mid Level
  • Dubai

Requirements

  • Education: Bachelor’s degree in hospitality management, Business Administration, or a related field.
  • Experience: Minimum of 3 years of experience in a managerial role in a restaurant and or hotel environment.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Financial acumen and budget management experience.
  • Proficiency in restaurant management software.
  • Detail-oriented with a passion for excellence.
  • Ability to work under pressure and handle challenging situations.
  • Strong problem-solving skills and a proactive approach.

Responsibilities

  • - Lead and oversee the restaurant's daily operations to ensure an exceptional dining experience for guests.
  • - Lead a team of dedicated professionals.
  • - Manage all aspects of the restaurant's operations.
  • - Maintain the highest service, quality, and efficiency standards.
  • - Ensure profitable operations.
  • - Achieve outlet business goals.
  • - Accurately forecast business demands.
  • - Work with management to develop & execute the marketing plan.
  • - Ensure the manning schedule is up to date.
  • - Oversee regular preventative maintenance.
  • - Maintain outlet safety and sanitation standards.
  • - Lead by example through a 'hands-on' approach to motivate team members to excel.
  • - Manage team member performance.
  • - Identify any training needs.
  • - Develop and deliver the required training for supervisors and team members effectively to maximize guest satisfaction.
  • - Develop team members to enable them to achieve their career goals.

FAQs

What is the main responsibility of an Outlet Manager?

The main responsibility of an Outlet Manager is to lead and oversee the restaurant's daily operations to ensure an exceptional dining experience for guests.

What qualifications are required for the Outlet Manager position?

A Bachelor’s degree in hospitality management, Business Administration, or a related field is required, along with a minimum of 3 years of experience in a managerial role in a restaurant or hotel environment.

What skills are essential for this role?

Essential skills include strong leadership and interpersonal skills, excellent communication and customer service abilities, financial acumen, and budget management experience, as well as proficiency in restaurant management software.

What attributes should an ideal candidate possess?

An ideal candidate should be detail-oriented with a passion for excellence, have the ability to work under pressure and handle challenging situations, and possess strong problem-solving skills with a proactive approach.

Are there opportunities for career development in this role?

Yes, there are opportunities for career development, as the Outlet Manager will identify training needs and develop and deliver training for supervisors and team members to help them achieve their career goals.

What type of experience is preferred for this role?

A minimum of 3 years of managerial experience in a restaurant or hotel environment is preferred for this role.

What is the work environment like for an Outlet Manager?

The work environment for an Outlet Manager is dynamic and fast-paced, requiring strong leadership and the ability to motivate team members to excel while maintaining high service and quality standards.

Will the Outlet Manager be responsible for budgeting?

Yes, the Outlet Manager will have budget management responsibilities, including financial acumen and ensuring profitable operations.

How does the Outlet Manager ensure guest satisfaction?

The Outlet Manager ensures guest satisfaction by maintaining high standards of service quality, overseeing daily operations, and implementing effective training for team members.

What is the approach to team leadership for the Outlet Manager role?

The approach to team leadership for the Outlet Manager role involves a 'hands-on' approach to motivate team members and lead by example, fostering a positive and efficient working environment.

Welcome Home to Oaks

Travel & Leisure
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

Oaks Hotels, Resort & Suites was founded in Australia in 1991 and is now a renowned and trusted brand with industry leading practices, managing a portfolio of over 56 properties spanning five countries, Australia, New Zealand, India, Thailand and the United Arab Emirates. With a vast footprint that extends our shorelines and into our cities, Oaks has flourished to become a global brand under the acclaimed Minor Hotels. At Oaks Hotels, Resorts & Suites we cater to travellers who value freedom, space and independence when they travel. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. With a Head Office based in Australia on the Sunshine Coast, Oaks Hotels, Resorts & Suites are genuine, open-minded, down to earth and passionate about what we do. Our brand is all about independence and the freedom that comes from that. It is based on an independent spirit that drives its style and manifests in everything we do. Our success flows from our brand values; creating exceptional outcomes for our owners, guests and shareholders. Our people drive the success of our business, so we will invest in their skills to allow them to grow and progress through their career with opportunities to advance available at every turn.

Get notified when Oaks Hotels posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?