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P/T Retail Store Assistant (West London)

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MORI

3mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You should have retail experience, a consultative approach, positive attitude, strong organizational skills, and excellent communication abilities.
  • You will ensure excellent customer service, maintain store organization, manage inventory, promote products, support store security, uphold visual merchandising, and collaborate on initiatives.

Requirements

  • Preferable previous retail experience, including experience of developing customer rapport to drive sales
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • Strong organisational skills
  • Excellent communication and interpersonal skills

Responsibilities

  • Delivering high levels of customer-satisfaction through excellent customer service
  • Managing the sales floor and ensuring product is kept neat, organised and stocked
  • Assisting in the maintenance of all shop floor and stockroom inventory
  • Sharing product knowledge with customers and championing our products
  • Helping to monitor Store security through vigilant customer service
  • Supporting with Store administration and compliance with internal policies and procedures and statutory best practice
  • Supporting with maintaining impeccable visual merchandising standards
  • Collaboration with the Head Office teams on product, marketing and growth initiatives

FAQs

What is the location of the P/T Retail Store Assistant position?

The position is based in Notting Hill, West London.

What is the main focus of MORI as a brand?

MORI focuses on inspiring parents to raise kinder generations by providing quality baby and toddler clothing.

What are the key responsibilities of the Retail Store Assistant?

Key responsibilities include delivering excellent customer service, managing the sales floor, maintaining inventory, sharing product knowledge, and supporting store administration and visual merchandising.

Is previous retail experience required for this role?

Previous retail experience is preferable but not mandatory, though candidates should have the ability to develop customer rapport.

What skills are essential for the Retail Store Assistant position?

Essential skills include strong organizational abilities, excellent communication and interpersonal skills, a positive attitude, and a compassionate approach to customer service.

What benefits does MORI offer to Retail Store Assistants?

MORI offers an industry competitive salary, 20 days holiday plus bank holidays, up to 50% discount on collections, enhanced parental leave policy, and a cycle to work scheme.

What is the work culture like at MORI?

MORI has a hard-working and close-knit team culture, dedicated to creating quality products and building a brand that resonates with parents globally.

Are there opportunities for collaboration within the company?

Yes, the Retail Store Assistant will support collaboration with Head Office teams on product, marketing, and growth initiatives.

What is the expected customer service level for this role?

The role requires delivering high levels of customer satisfaction through exceptional service and engaging customer interactions.

How does MORI approach visual merchandising?

MORI emphasizes maintaining impeccable visual merchandising standards in the store to enhance customer experience.

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MORI

Retail & Consumer Goods
Industry
11-50
Employees
2014
Founded Year

Mission & Purpose

Empowering families to sleep better ☁️ Share your #MORImoments #babyMORI