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Paralegal

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Shoosmiths

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Edinburgh

AI generated summary

  • You need excellent customer service, strong communication, accuracy, IT skills, and the ability to prioritize. Team player, flexible, self-motivated, and previous legal experience preferred.
  • You will manage calls, handle case files, ensure accurate record-keeping, monitor compliance with deadlines, draft court documents, and maintain professionalism at all times.

Requirements

  • Excellent customer service expertise.
  • Strong negotiation, communication and problem-solving skills.
  • Good written, numeracy and oral communication skills.
  • Accuracy and attention to detail.
  • IT literate including sound knowledge of Word, Excel and the internet.
  • Ability to prioritise, be organised and efficient.
  • Flexibility with the capability to adapt to change, new practices and cope under pressure but with the ability to recognise when to seek assistance.
  • Able to integrate within a team and able to work on your own initiative.
  • Be pro-active and self-motivated with a positive approach.
  • Previous experience in a legal environment dealing with a volume of work is desirable.

Responsibilities

  • Manage inbound and outbound calls to ensure the best outcome for our clients, including by way of negotiated settlement.
  • File management within the case management system to ensure that our client’s cases are progressed in a timely manner.
  • Ensuring that information is recorded accurately to our case management system and ensuring clients are kept updated on progress with their cases.
  • Taking personal responsibility for compliance with all relevant client and internal Service Level Agreements, as well as diarising key dates and court hearings to ensure that no key dates are missed.
  • Drafting basic court documents, including motions and minutes.
  • Remaining professional and polite at all times.

FAQs

What is the primary focus of the Paralegal role at Shoosmiths?

The primary focus of the Paralegal role is to manage a caseload of defended court actions in the debt recovery space and assist in other dispute resolution matters as required.

What type of training is provided for this role?

Full training on how to deal with financial services litigation cases and utilise commercial strategies to reach a conclusion will be provided.

What are the main responsibilities of a Paralegal in the Financial Services Litigation team?

Main responsibilities include managing inbound and outbound calls, maintaining file management within the case management system, drafting basic court documents, and ensuring compliance with relevant client and internal Service Level Agreements.

What qualifications are desirable for this position?

Previous experience in a legal environment dealing with a volume of work is desirable, along with excellent customer service skills, strong negotiation and communication skills, attention to detail, and proficiency in IT.

Does Shoosmiths offer a benefits package?

Yes, Shoosmiths has an outstanding benefits package that complements competitive salaries, providing a comprehensive and flexible range of benefits to all staff.

What type of clients will the Paralegal be working with?

The Paralegal will be acting on behalf of leading financial services organisations to deliver quality and comprehensive recoveries and litigation services.

Is experience in litigation required for this role?

While experience in a legal environment is desirable, individuals keen to learn and build on their existing knowledge of litigation are encouraged to apply.

What skills are essential for the Paralegal role?

Essential skills include strong negotiation, communication, problem-solving skills, excellent written and oral communication, accuracy, attention to detail, and the ability to work independently as well as within a team.

What is the firm's approach to diversity and inclusion?

Shoosmiths is committed to building a diverse and ambitious workforce, treating all applicants and employees equally, and fostering a supportive and inclusive workplace.

What kind of technology does the team utilize?

The Financial Services Litigation team utilizes cutting-edge technology within a centralised management structure to deliver consistent, excellent service.

Shoosmiths

The law firm clients choose for excellent service, incisive thinking and for our ability to focus on what matters.

Law
Industry
1001-5000
Employees
1845
Founded Year

Mission & Purpose

We’re the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. We’ve won prestigious industry awards, such as ‘Law Firm of the Year’ at the Legal Business Awards 2022, ‘Legal Team of the Year’ at the Estates Gazette Awards 2022 and have been recognised for being the most active law firm advising on corporate transactions across the UK (Experian, 2022). Our innovative approach is also embodied in our non-legal solutions for clients, which complement our technical legal expertise. We also believe in supporting the communities in which we operate, and are firmly on our ESG journey, with the Science Based Targets initiative (SBTi) validating near-term science-based emissions reduction targets, and launching our grant-making body ‘The Shoosmiths Foundation’.

Culture & Values

  • Focusing On What Matters

  • Delivering Together

  • Making a Difference

  • Being Ourselves