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Part Time (20 Hours per Week) Retail Sales Advisor - Swatch Covent Garden

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Swatch Group

Sep 2

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be positive, customer-focused, adaptable, eager to learn about products, and able to work well in a team. Retail experience and multilingual skills are preferred.
  • You will deliver exceptional customer service, merchandise products, promote sales, and achieve targets to meet store objectives in a dynamic retail environment.

Requirements

  • Essential
  • Positive and outgoing with the ability to naturally converse with customers
  • Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
  • Adaptable with the ability to build strong working relationships within small teams
  • Excited to learn about Swatch products and gain a technical understanding of our ranges
  • Preferred
  • Have experience within retail and/or fashion accessories
  • Be accommodating to shifts, longer trading hours and staying late for events etc.
  • Have experience dealing with international customers
  • Ability to communicate in multiple languages
  • Commercial focus with a desire to exceed KPIs

Responsibilities

  • - Provide exceptional levels of customer service to all customers
  • - Merchandise, promote and sale of all products to end consumers
  • - Meeting all sales targets and store objectives

FAQs

What are the working hours for the Part Time Retail Sales Advisor position?

The position is for 20 hours per week, with specific shifts to be determined based on store needs.

Is prior retail experience required for this job?

While retail experience is preferred, it is not strictly required. A passion for customer service and the ability to engage with customers are essential.

What kind of customer service expectations do you have for this role?

The role requires providing exceptional levels of customer service, understanding customer needs, and exceeding their expectations.

Are there opportunities for learning about Swatch products?

Yes, employees will have the chance to learn about Swatch products and gain a technical understanding of the various ranges.

What is the location of the job?

The job is located at 31 James Street, Covent Garden, London WC2E 8PA.

Will I need to work during special events or longer trading hours?

Yes, candidates should be accommodating to shifts that may include longer trading hours and staying late for events.

Is language proficiency important for this job?

Yes, the ability to communicate in multiple languages is preferred, especially for dealing with international customers.

Who should I contact for more information about the job?

For more information, you can contact Nick Bright regarding the position.

What are the primary responsibilities of the Retail Sales Advisor?

Responsibilities include providing customer service, merchandising, promoting, and selling products while meeting sales targets and store objectives.

What is the job reference number for this position?

The job reference number is SGUK01209.

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Swatch Group

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. The Group’s production companies also supply movements and components to third-party watchmakers. The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events. The Swatch Group Ltd has a unique emotional culture. Beauty and emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers. The Swatch Group Ltd was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH. The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33'500 persons in over 50 countries.