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Part-Time Assistant Manager

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Cinemark

7d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Hospitality & Retail
  • Cedar Park

AI generated summary

  • You must be 18+, a high school graduate preferred, complete training courses, handle cash accurately, work flexible hours, provide excellent guest service, and have effective communication skills.
  • You will support the General Manager, train staff, ensure service quality, maintain facility standards, address safety issues, and manage employee relations while performing various theatre tasks.

Requirements

  • Must be at least 18 years of age
  • High School or G.E.D. graduate preferred
  • Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
  • Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
  • Management members who work with alcohol are required to complete a Safe Alcohol Service training program
  • Availability to work flexible hours which include evenings, weekends, and holidays
  • Requires regular and consistent attendance
  • Has an energetic and friendly attitude during each shift
  • Provides excellent Guest service
  • Accurate cash handling and basic math skills
  • Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
  • Ability to work in a team environment and independently
  • Ability to take and follow direction
  • Responds with a sense of urgency
  • Excellent time management, organizational skills, and attention to detail
  • Ability to train and lead others
  • Must be able to resolve conflict

Responsibilities

  • Follows the direction of the General Manager
  • Supports General Manager’s decisions in communication with the staff
  • Responsible for working in all departments and all theatre job functions
  • Trains and coaches Team Members in their specific job functions
  • Assists in the preparation of administrative and special reports for the General Manager
  • Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
  • Reports the need for building, property, and equipment repairs to General Manager
  • Ensures that theatre Team Members follow the dress code
  • Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
  • Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently
  • Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com)
  • All management members must follow the Employee Relations Reporting Protocol
  • All management members are held at a high work ethic standard and code of conduct
  • Consistently identifies and sanitizes Employee and Guest high-contact
  • Properly utilizes Personal Protective Equipment while completing position-specific tasks
  • Adapts to the frequency and scope of required cleaning tasks
  • Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
  • Performs other work-related duties as assigned

FAQs

What are the main responsibilities of a Part-Time Assistant Manager at Cinemark?

The main responsibilities include assisting in the overall operation of the theatre, supporting the General Manager’s decisions, training and coaching Team Members, preparing administrative reports, inspecting the theatre's condition, ensuring dress code compliance, interacting with Guests, and addressing safety or security issues.

What are the requirements to apply for the Part-Time Assistant Manager position?

Candidates must be at least 18 years of age, preferably have a High School diploma or G.E.D., complete specific courses in the Management Accreditation Program, and have food handling training where required. Flexible availability, strong interpersonal skills, and the ability to work in a team are also necessary.

Is prior management experience required for this role?

No, prior management experience is not specifically required, but candidates should have the ability to train and lead others and demonstrate excellent interpersonal skills.

What type of training will I receive as a Part-Time Assistant Manager?

You will receive training in various departments, including Management Foundations and Annual Certifications, as part of Cinemark’s Management Accreditation Program, along with ongoing coaching and development.

Are there any physical requirements for the Assistant Manager position?

Yes, the position requires frequent bending, kneeling, and lifting up to 50 lbs., as well as the ability to stand and walk for extended periods in a moderate to high noise environment.

What are the working hours like for this position?

The position requires availability to work flexible hours, including evenings, weekends, and holidays.

How does Cinemark ensure a smoke-free workplace?

All Cinemark theatres are designated smoke-free workplaces, prohibiting smoking of any kind, including vapor and electronic products.

What career advancement opportunities are available for Assistant Managers at Cinemark?

Assistant Managers can advance to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and working for a minimum of six months.

What should I do if I encounter an employee relations issue?

Employee relations issues should be reported to the General Manager. In the absence of the General Manager, issues can be reported through the designated reporting protocol at www.convercent.com.

Is cash handling experience necessary for the position?

Yes, accurate cash handling and basic math skills are required for the Part-Time Assistant Manager position.

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Cinemark

Entertainment & Media
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

Headquartered in Plano, TX, Cinemark Holdings, Inc. is a leader in the motion picture exhibition industry with 514 theatres and 5,812 screens in the U.S. and Latin America as of June 30, 2023. • Our circuit is the third largest in the U.S. with 315 theatres and 4,370 screens in 42 states. • We ranked either #1 or #2 by box office revenues in 80% of our top 25 markets. • We are one of the most geographically diverse circuits in Latin America with 199 theatres and 1,442 screens in 14 countries. • We had a presence in 15 of the top 20 metropolitan cities in South America.

Benefits

  • Free movies

    It's no surprise our team is made up of movie lovers! All Cinemark team members receive a year-round movie pass so you and a guest can enjoy the big screen. You'll also receive guest passes to share with friends and extended family!

  • Flexibility

    Whether it's accommodating a school schedule or allowing you time to take care of your personal needs, your well-being is important to us.

  • Employee discounts

    Enjoy 50% off theatre concessions or when dining at one of our premium eateries during business hours.

  • Health benefits

  • Parental leave

  • 401(k) matching up to 6%

  • Development opportunities

  • Education assistance through the University of North Texas