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Part Time Customer Service Representative

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U-Haul

1mo ago

  • Job
    Full-time
    Entry Level
  • Toronto

AI generated summary

  • You must have a valid driver’s license, a good driving record, and a high school diploma or equivalent to qualify.
  • You will assist customers with rentals, manage inventory using U-Scan, clean and inspect equipment, prepare invoices, install hitches, fill propane, drive a forklift, and participate in training.

Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent

Responsibilities

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

FAQs

What is the job title for this position?

The job title is Part Time Customer Service Representative.

What are the main responsibilities of a Customer Service Representative at U-Haul?

Responsibilities include assisting customers with U-Haul products and services, managing rentals and inventory using technology, moving and inspecting equipment, preparing rental invoices, and participating in ongoing training.

What qualifications are required for this position?

A valid driver’s license and maintaining a good driving record, as well as a high school diploma or equivalent, are required.

Is any training provided for this position?

Yes, U-Haul offers valuable on-the-job training and certifications for tasks such as filling propane and driving a forklift.

What bonuses does U-Haul offer for new employees?

U-Haul offers a $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program.

Are there any benefits for part-time employees?

Part-time employees may be eligible for paid holidays, vacation, and sick days, gym reimbursement, and opportunities for advancement.

What is the work environment like for this position?

The work involves moderate risks or discomforts, requiring special safety precautions, as it includes working around moving parts or machines and at times may expose employees to irritant chemicals.

What are the physical demands of the job?

The role requires physical exertion such as moving equipment weighing at least 50 lbs, standing for long periods, and moving around in both indoor and outdoor environments.

How can one apply for the Customer Service Representative position?

Interested applicants can apply through U-Haul’s website or visit a local U-Haul center to inquire directly.

Does U-Haul have an equal opportunity employer policy?

Yes, U-Haul is an equal opportunity employer and considers applications without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected basis. Individual accommodations are available upon request during the selection process.

U-Haul

Since 1945, U-Haul has been serving do-it-yourself movers and their households.

Retail & Consumer Goods
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

U-Haul serves millions of do-it-yourself household moving customers annually. Our primary service objective is to provide a better and better product and service to more and more people a lower and lower cost. Since 1945, U-Haul has been the choice for the do-it-yourself mover. U-Haul customers'​ patronage has enabled the Company to maintain the largest rental fleet in the do-it-yourself moving industry which includes trucks, trailers and towing devices. U-Haul also offers storage throughout North America. The Company provides industry leading moving and storage boxes and an extended line of packing supplies to protect customer possessions. U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket. The Company supplies alternative-fuel for vehicles and backyard grills as one of the nation’s largest retailers of propane. U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket industry. The Company supplies alternative-fuel for vehicles and backyard barbecues as one of the nation’s largest retailers of propane.