FAQs
What is the main focus of the Partner Quality Lead role?
The main focus of the Partner Quality Lead role is to support the disbursement network operations, analyze partner performance, propose actions for improving the disbursement experience, and coordinate with external partners to ensure effective daily operations.
What qualifications are required for this position?
Candidates are recommended to have 5+ years of experience in the financial services and/or remittance industry, project management skills, and the ability to manage internal and external communications. SQL experience is also a plus.
Who will the Partner Quality Lead report to?
The Partner Quality Lead will report to the Senior Program Manager, Partner Operations.
What types of benefits does Remitly offer?
Remitly offers a variety of benefits, including rice and transportation allowances, paid vacation, medical, dental & vision insurance, accident and life insurance, an Employee Stock Purchase Plan (ESPP), and mental health & family forming benefits.
Will the Partner Quality Lead be involved in change management?
Yes, the Partner Quality Lead will coordinate change management for new launches in the disbursement network.
Is experience with SQL necessary for the role?
While SQL experience is not mandatory, it is considered a plus for candidates applying for the Partner Quality Lead position.
Will the Partner Quality Lead interact with external partners?
Yes, the Partner Quality Lead will be the main contact for external partners and will coordinate actions to support the daily needs of the disbursement network.
Is diversity and inclusion important to Remitly?
Yes, Remitly is committed to creating an inclusive environment for all employees and celebrates diversity within its workforce.