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Partnership Account Manager

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Water.org

Aug 14

Applications are closed

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Manila

Requirements

  • Bachelor’s degree and/or equivalent relevant work experience.
  • Five or more years of experience with account management in one or more of the following areas: retail, wholesale, and micro finance, micro, small and medium enterprises, and/or water & sanitation infrastructure finance/projects.
  • Proven track record of expanding accounts and business contracts.
  • Proficient (written and verbal) in English.

Responsibilities

  • Department Accountabilities:
  • Impact Strategy Leadership and Execution
  • Portfolio + Account Management
  • Business Development
  • Business Metrics and Data Insights
  • Pre-Award and Post Award Administration
  • Project Management
  • Risk Identification
  • Advisory and Consulting Services
  • Job-Specific Accountabilities:
  • Account Management:
  • Serves as the primary contact for assigned partnership accounts, ensuring a high level of customer satisfaction and retention. Ensures integrity of data used to drive decisions and verify outcomes of programs. Implements partner-facing service delivery and related projects, and nurtures relationships to maximize successful performance.
  • Business Development:
  • Maintains and grows relationships with partners’ key decision makers within the assigned portfolio and/or geography to support the business line’s growth strategy and pipeline of potential partners interested in Water.org’s products and services.
  • Business Metrics + Reporting:
  • Provides timely and accurate reporting and analysis of account performance and related business metrics, including execution progress and forecast for impact plans and funding utilization to relevant business partners.
  • Complexity + Problem Solving Skills:
  • Ability to manage multiple complex internal and external relationships, requiring application of existing standards and processes related to account management and/or business development.
  • Functional knowledge of related industry and/or market segments within the assigned portfolio of accounts in one or more of the following partnership areas: public or private enterprises focusing on water and/or sanitation projects/finance and financial institutions.
  • Broad knowledge of programmatic planning and experience appropriately mitigating and/or escalating risks within the assigned accounts.

FAQs

What is the primary responsibility of the Partnership Account Manager?

The primary responsibility of the Partnership Account Manager is to drive the performance of assigned partnership accounts, ensuring consistent delivery against account priorities while serving as a technical consultant, business advisor, and implementer of partner-facing business plans.

What qualifications are required for the Partnership Account Manager position?

A Bachelor’s degree and/or equivalent relevant work experience, five or more years of experience with account management in areas such as retail, wholesale, microfinance, small and medium enterprises, and/or water and sanitation infrastructure finance/projects are required.

Is travel required for this position?

Yes, the role requires up to 25% of domestic and international travel.

What type of employment is this position?

This position is classified as a Project Employee, estimated to last until December 31, 2025.

What key competencies are important for the Partnership Account Manager?

Important key competencies include customer focus, optimizing work processes, effective communication, valuing differences, and nimble learning.

How does Water.org prioritize inclusivity in its hiring process?

Water.org is committed to providing an inclusive environment and does not discriminate on various bases, including race, gender, and disability. They encourage candidates from all backgrounds to apply.

Does the position offer competitive salary and benefits?

Yes, the position offers country-specific benefits and a market-based, competitive salary, along with periodic reviews for merit and incentive pay based on achievement.

What is the role of the Partnership Account Manager in business development?

The Partnership Account Manager is responsible for maintaining and growing relationships with partners’ key decision-makers to support the business line’s growth strategy and identify potential partners for Water.org’s products and services.

What experience is preferred for the Partnership Account Manager role?

Experience in account management specifically related to retail, wholesale, microfinance sectors, and/or water and sanitation projects is preferred. A proven track record of expanding accounts and business contracts is also important.

What does the job description mean by 'Customer Focus'?

'Customer Focus' refers to the ability to build strong relationships with customers and deliver solutions that meet their unique needs, ensuring a high level of customer satisfaction and retention.

Safe water and sanitation for all

Non-profit
Industry
201-500
Employees

Mission & Purpose

We believe there's a smart way to end the global water crisis. Millions of people around the world could get access to safe water or improved sanitation in their homes with the help of small, affordable loans. That's why we created smart, financial solutions to address the water crisis. Water.org created a way for families in need to get lasting access to safe water and sanitation through affordable financing, something we call WaterCredit. With your support, we can help empower people around the world with hope, health, and the opportunity to break the cycle of poverty

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