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Parts Advisor

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Dundee

AI generated summary

  • You should be eager to learn, have prior parts experience, work well alone and in a team, communicate clearly, enjoy customer interactions, and be comfortable using computers.
  • You will identify, order, pick, and pack vehicle parts, communicate with the workshop, provide customer service, handle invoicing, review digital communications, and manage stock.

Requirements

  • Keen to learn, with a can-do attitude
  • Previous experience within a parts role
  • The ability to work independently, but also as part of a team working towards the same goals
  • A great communicator – friendly, clear and concise
  • Enjoy working with your customers
  • Happy using computers, although we’ll provide training on all the systems you’ll need

Responsibilities

  • Identifying parts required for a vehicle.
  • Ordering parts from internal and external sources.
  • Picking and packing parts.
  • Communicating with the workshop.
  • Providing a quick and accurate service to our customers.
  • Invoicing.
  • Reviewing digital communications for customers.
  • Stock management.

FAQs

What is the salary for the Parts Advisor position?

The salary for the Parts Advisor position is £27,569, with the opportunity to earn up to £39,000 OTE through bonuses.

Is this position permanent?

Yes, this Parts Advisor position is permanent.

Where is the job located?

The job is located in Dundee.

What benefits are offered to Parts Advisors?

Benefits include 33 days of annual leave (increasing to 40 with long service), flexible hours, private healthcare, sick pay cover, maternity and paternity packages, and opportunities for training and progression.

What are the day-to-day duties of a Parts Advisor?

Day-to-day duties include identifying parts required for vehicles, ordering parts, picking and packing parts, communicating with the workshop, providing customer service, invoicing, managing digital communications, and stock management.

What skills are essential for the Parts Advisor role?

Essential skills include a keen attitude to learn, previous experience in a parts role, independence and teamwork capability, good communication skills, customer service orientation, and comfort with computer usage.

What type of training is provided for the Parts Advisor?

On-site and off-site training is offered through the Parts Academy to get you up to speed with all necessary systems.

Is experience in a car retail environment required?

While previous experience in a car retail environment is preferred, we do provide necessary training for the right candidates.

How does Arnold Clark promote diversity and inclusion?

Arnold Clark is committed to creating a diverse and inclusive workplace by celebrating unique perspectives, nurturing talent, encouraging ambition, and ensuring employees are at the heart of everything they do.

Are there opportunities for progression within the company?

Yes, there are opportunities for training and progression within the Arnold Clark Group.

So much more than the showroom floor.

Manufacturing & Electronics
Industry
10,001+
Employees
1954
Founded Year

Mission & Purpose

Arnold Clark is a company operating in the automotive industry, specialising in the sale and rental of new and used vehicles. The company's primary focus is on providing a wide range of cars from various manufacturers to cater to different customer preferences and needs. Arnold Clark's overarching goal is to be a leading and customer-focused automotive retailer, offering a diverse selection of vehicles and associated services such as financing and after-sales support. Their purpose centres around meeting the mobility needs of individuals and businesses, delivering quality vehicles and services with a commitment to customer satisfaction. Through their extensive network of dealerships, Arnold Clark aims to provide accessible and reliable transportation solutions to the communities they serve.

Culture & Values

  • Family

  • Communication

  • Progression

  • Community

  • Recognition

Benefits

  • 33 Days Holiday Allowance

  • Flexible Working Approaches

  • Sick Pay Entitlement

  • Private Health Care

  • Pension Scheme

  • Life Assurance Scheme

  • Maternity and Paternity Cover