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Parts Advisor

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BMW Group

3mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need parts experience with BMW/prestige vehicles, strong communication skills, attention to detail, team and self-initiative abilities, and proficiency in computer software.
  • You will satisfy customer needs, boost parts sales through direct selling, and be well-versed in all Parts Department procedures.

Requirements

  • Parts Experience with BMW / Prestige centre.
  • Vehicle knowledge with BMW / Prestige centre.
  • Excellent communication and customer liaison skills
  • Experience communicating with Senior Managers and Head of Business (reports)
  • Ability to communicate the Companies products and services in a professional and timely manner
  • Excellent attention to detail
  • Ability to work well under pressure and to tight deadlines
  • Ability to work within a team environment
  • Ability to use own initiative
  • Computer Literate – Word packages and Drive

Responsibilities

  • To satisfy all customer requirements and increase all aspects of the parts business through Direct selling.
  • To be fully conversant with all procedures within the Parts Department.

FAQs

What is the job title for this position?

The job title for this position is Parts Advisor.

Where is the job located?

The job is located at Halliwell Jones Southport, specifically at the Southport Centre consisting of Aftersales and BMW and MINI Sales.

What prior experience is required for this role?

Parts experience with a BMW or Prestige centre is required.

What kind of vehicle knowledge is expected?

Candidates should have vehicle knowledge specifically related to BMW or Prestige centres.

What skills are essential for a Parts Advisor at Halliwell Jones?

Essential skills include excellent communication and customer liaison skills, attention to detail, and the ability to work well under pressure and in a team environment.

Will I need to communicate with senior management in this role?

Yes, experience communicating with Senior Managers and the Head of Business is required, including the ability to provide reports.

Is there an opportunity for professional training?

Yes, there is specialized training with BMW UK, as well as BMW accreditation.

What kind of development opportunities are offered?

The company offers ongoing development and an achievable career path.

What are the holiday benefits for this position?

Employees receive 22 days of holiday plus bank holidays and their birthday off.

Does the company offer any employee benefits regarding vehicles?

Yes, the company operates an Employee Car Scheme, dependent on production and availability of cars that comply with the scheme rules.

Is there a life assurance scheme available for employees?

Yes, a Life Assurance Scheme is provided as part of the employee benefits.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.