FAQs
What are the working hours for the Parts Advisor position?
The working hours are full-time at 45 hours per week, with 1 in 3 Saturday mornings required.
Is prior experience required for this role?
While previous experience in a target-driven role is preferred, we encourage anyone passionate about delivering great customer experiences to apply.
What kind of training or support will I receive?
As part of a successful global automotive group, you will receive support to broaden your experience across various brands and sites, helping you progress in your career.
What are the key responsibilities of a Parts Advisor?
Key responsibilities include providing outstanding customer care, advising on parts availability, managing stock levels, processing payments, and maintaining accurate customer records.
Are there opportunities for career progression?
Yes, with the right support, you have the opportunity to progress as high as you can aim within the company.
What are the benefits of working at Group1 Reading?
Benefits include 33 days of annual leave, retail discounts, gym discounts, car discounts, a flexible pension scheme, family-friendly policies, a wellbeing program, and a community volunteering day.
Is a driving license required for this role?
Yes, a full UK driving license is required for the Parts Advisor position.
What skills are essential for this position?
Essential skills include excellent communication and organizational skills, IT skills, time management, and a passion for delivering outstanding customer experiences.
How does the holiday policy work?
The holiday policy includes 33 days of annual leave, rising with length of service, and a holiday buying scheme is also available.
Are there any sales targets associated with the role?
Yes, previous experience in a target-driven role is listed as a desirable attribute, indicating that there may be targets associated with the position.