Logo of Huzzle

Patient Navigator Lead

  • Job
    Full-time
    Senior Level
  • Healthcare
  • Amsterdam
  • Quick Apply

AI generated summary

  • You must have a biomedical degree, 4+ years in healthcare, 2+ years in management, knowledge of clinical trials, strong communication skills, and a focus on data security and patient ethics.
  • You will oversee patient navigation, manage team operations, optimize processes, drive marketing, support business development, and provide patient insights for platform improvement.

Requirements

  • A (bio)medical degree
  • 4+ years of experience in healthcare/digital health
  • 2+ years of experience of people management
  • Experience working with pharmaceutical companies (nice to have)
  • A commercial mindset and an understanding of business objectives and priorities
  • Excellent (English) communication and leadership skills
  • Extensive knowledge of clinical trials and drug development process
  • A high personal ethics bar with a patient-focused mindset
  • Knowledge on data security and data privacy
  • Experience with managing various internal and external stakeholders
  • An online and data driven mindset, eagerness to use opportunities to further digitize healthcare
  • A proactive attitude, eagerness to optimize processes and maximize opportunities whilst working in a fast-paced and demanding environment.

Responsibilities

  • Overseeing daily patient navigation operations, with a focus on delivering pre-screening and triaging services for our Biopharma clients.
  • Managing and developing the team and delivering high-quality service to all stakeholders.
  • Strategically planning and executing individual team growth plans.
  • Increasing conversion rates to support our business objectives and revenue.
  • Optimizing processes and maximizing operational efficiency.
  • Collaborating with the Growth department to drive effective marketing and outreach activities.
  • Providing support for business development.
  • Providing input to the Product department from a patient and Patient Navigator perspective to continuously improve our platform.

FAQs

What is the main mission of myTomorrows?

The main mission of myTomorrows is to enable earlier and better access to medical treatments, helping patients find and access the best possible treatment options through personalized navigation.

What are the primary responsibilities of the Patient Navigator Lead?

The primary responsibilities include overseeing daily patient navigation operations, managing and developing the team, increasing conversion rates, optimizing processes, collaborating with the Growth department, and providing input to the Product department.

What qualifications are required for the Patient Navigator Lead position?

Required qualifications include a (bio)medical degree, 4+ years of experience in healthcare/digital health, 2+ years of people management experience, excellent communication and leadership skills, and extensive knowledge of clinical trials and drug development processes.

Is experience in working with pharmaceutical companies necessary for this role?

While it's not mandatory, experience working with pharmaceutical companies is considered a nice-to-have qualification.

What type of work environment can one expect at myTomorrows?

Employees can expect an international work environment with scale-up energy and a flat organizational structure.

What benefits does myTomorrows offer its employees?

myTomorrows offers competitive salary, annual performance bonus, equity, career development opportunities, learning and development budget, attractive pension plan, hybrid work model, policies to support working parents, healthy lunch at the office, and unlimited access to professional guidance by certified psychologists.

Does myTomorrows promote diversity in the workplace?

Yes, myTomorrows is committed to cultivating a workplace where difference and diversity are protected and celebrated, ensuring a discrimination-free environment.

What is the company's approach to patient care?

myTomorrows focuses on breaking barriers for eligible patients seeking information about clinical trials and helps navigate expanded access programs for those who are not eligible for clinical studies.

How does the Patient Navigator Lead contribute to patient care?

The Patient Navigator Lead will ensure patients receive personalized navigation through clinical trials and expanded access programs, connecting them with potentially lifesaving therapies and improving their treatment options.

What is the company's stance on work-life balance?

myTomorrows supports work-life balance through its hybrid work model and policies aimed at supporting working parents.

Helping patients discover and access treatments

Science & Healthcare
Industry
51-200
Employees
2012
Founded Year

Mission & Purpose

myTomorrows is a digital health platform that connects patients with innovative treatments and clinical trials for serious and life-threatening conditions. The company facilitates access to cutting-edge therapies that may not yet be available through standard healthcare channels, focusing on personalised patient care and expedited access to new treatments. The ultimate mission of myTomorrows is to improve patient outcomes by bridging the gap between emerging medical advancements and individuals who need them. Their purpose is to enhance the quality of life for patients by providing timely information and access to groundbreaking therapies that offer hope for better health outcomes.