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Patient Registration Clerk

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Brant Community Healthcare System

1mo ago

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare
  • Brantford

AI generated summary

  • You must have a Medical Office Assistant diploma, medical terminology certification, 50 WPM typing, Meditech experience, strong customer service skills, and the ability to work under pressure.
  • You will register patients, schedule appointments, manage information distribution, cover switchboard duties, and prioritize safety by identifying and reporting hazards.

Requirements

  • Graduate of Medical Office Assistant program or equivalent
  • Medical Terminology Certificate
  • Proficient in keyboarding and data entry- 50 WPM
  • Experience in community wide scheduling
  • Experience with Microsoft Office including Word and Excel
  • Previous experience with Meditech
  • Demonstrated ability to work under pressure.
  • Demonstrated knowledge of health care utilization processes
  • Demonstrated ability to work independently as well as within a multi disciplinary team setting
  • Demonstrated exemplary customer service and communication skills
  • Ability to plan and set objectives and prioritize workload.
  • Self-directed, reliable, mature, dependable individual
  • Demonstrated ability to work under pressure in emergency situations
  • Must be available for all shifts, weekends and statutory holidays.
  • Excellent attendance record
  • Able to handle all physical demands
  • Excellent physical health i.e. bend, lift, walk, carry, pull, kneel, push, with the ability to maintain a high standard of performance. 75% of the shift you will have lengthy sitting, intensive visual concentration and use of VDT

Responsibilities

  • Completing the registration process for all patient services including but not limited to ER, FC, Pre-op, Ambulatory Care, Cardiac Diagnostics, WHC, DEC.
  • Scheduling patients through community wide scheduling
  • Distribution of patient information, through manual and technical means, while maintaining the integrity of all data.
  • Switchboard/Dispatching coverage as required
  • Other duties as assigned
  • Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.

FAQs

What is the job title for this position?

The job title is Patient Registration Clerk.

Where is the Patient Registration Clerk position located?

The position is located at The Willett in Paris, Ontario.

What are the primary responsibilities of a Patient Registration Clerk at BCHS?

The primary responsibilities include completing the registration process for various patient services, scheduling patients, distributing patient information, providing switchboard/dispatching coverage as required, and other assigned duties.

What qualifications are mandatory for this position?

Mandatory qualifications include being a graduate of a Medical Office Assistant program or equivalent, having a Medical Terminology Certificate, proficiency in keyboarding and data entry (50 WPM), experience in community-wide scheduling, familiarity with Microsoft Office (Word and Excel), and previous experience with Meditech.

Is previous healthcare experience necessary for this role?

Yes, previous experience in community-wide scheduling and healthcare utilization processes is required.

What competencies are required for the Patient Registration Clerk position?

Required competencies include the ability to work under pressure, knowledge of healthcare utilization processes, exemplary customer service and communication skills, and the ability to prioritize workload.

What is the work schedule for this position?

Must be available for all shifts, weekends, and statutory holidays.

Are there physical demands associated with this job?

Yes, the job requires excellent physical health, including activities such as bending, lifting, walking, carrying, pulling, kneeling, and prolonged sitting.

What support does BCHS offer to employees?

BCHS offers tuition reimbursement, a pension plan, discounted onsite parking, an Employee Assistance program, and ongoing infection and prevention control measures.

Does BCHS have a commitment to diversity in the workplace?

Yes, BCHS is committed to employment equity and diversity, welcoming applications from various groups including women, racialized groups, Indigenous persons, and persons with disabilities.

How does BCHS accommodate applicants with disabilities during the recruitment process?

BCHS provides accommodations for applicants with disabilities upon request to ensure equal opportunity during the recruitment and selection process.

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Brant Community Healthcare System

Exceptional Care - Exceptional People.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

The Brant Community Healthcare System (BCHS) in Brantford and Paris Ontario, is a leading community health care organization with a total of 262 beds and more than 2,300 staff, physicians and volunteers providing support, programs and services to over 120,000 residents in our community. In 1999, The Willett Hospital in Paris and the Brantford General Hospital became the first two partners in the BCHS. The Brantford General Hospital is a regional acute health centre and the Willett site provides urgent care and ambulatory services for those in need. The BCHS has been awarded the 'Gold' Quality Healthcare Workplace award by the Ontario Hospital Association and Ontario Ministry of Health and Long-Term Care for two years in a row and are an affiliated teaching site of the McMaster University Michael G. DeGroote School of Medicine. We are also the regional centre for Paediatrics, Mental Health, Obstetrics, Gynaecology, CT Scanning, Critical Care, Surgical Services, Ambulatory Care and Emergency Medicine and the site of the Brant Community Cancer Clinic and the S.C. Johnson Dialysis Clinic for patients throughout Brant County and Haldimand-Norfolk.