FAQs
What are the primary responsibilities of the Patient Registration Clerk?
The primary responsibilities include completing the registration process for patient services, scheduling patients, distributing patient information, providing switchboard/dispatching coverage as required, and performing other assigned duties.
What qualifications are necessary for the Patient Registration Clerk position?
Candidates must be a graduate of a Medical Office Assistant program or equivalent, possess a Medical Terminology Certificate, be proficient in keyboarding and data entry (50 WPM), have experience in community-wide scheduling, and be familiar with Microsoft Office, including Word and Excel. Previous experience with Meditech is also required.
Are there specific competencies required for this role?
Yes, candidates must demonstrate the ability to work under pressure, knowledge of healthcare utilization processes, capability to work independently and within a multi-disciplinary team, exemplary customer service and communication skills, and the ability to plan and prioritize workloads.
Is prior experience in a healthcare setting required for this job?
While not explicitly stated, previous experience in community-wide scheduling and familiarity with healthcare processes are highly regarded.
What is the work schedule for the Patient Registration Clerk?
The position requires availability for all shifts, including weekends and statutory holidays.
Is there an opportunity for education reimbursement or professional development?
Yes, BCHS offers a Tuition Reimbursement program through a Centralized Education Fund for ongoing professional development.
What kind of benefits does BCHS offer to its employees?
BCHS provides benefits such as a HOOPP Pension Plan, discounted onsite parking, a free Employee Assistance program, and ongoing infection and prevention control support.
What physical demands are associated with this position?
The role involves physical activities such as bending, lifting, walking, carrying, and sitting for long periods. It requires maintaining a high standard of performance and handling intensive visual concentration.
How does BCHS ensure a safe working environment?
Safety is a corporate priority at BCHS, and employees are expected to demonstrate good stewardship in identifying, reporting, and mitigating unsafe acts or conditions.
Is BCHS an equal opportunity employer?
Yes, BCHS is committed to employment equity and diversity in the workplace and welcomes applications from all qualified individuals regardless of gender, race, ability, or any other characteristic.