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Payments Processing Analyst, NCT

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Deutsche Bank

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Bangalore

AI generated summary

  • You need a clear understanding of payment flows, proficiency in SWIFT, knowledge of risk and regulation, and a minimum of a graduation degree in any stream.
  • You will process payments, ensure compliance, communicate clarifications, train new recruits, escalate issues, and maintain records while contributing to service quality and departmental assessments.

Requirements

  • Clear understanding of Payments flow
  • Well versed with SWIFT
  • Risk and Regulatory
  • Payments, SWIFT Back office operation, Operation Risk
  • Minimum Graduation in any stream.

Responsibilities

  • Processing Standards
  • Process items adhering to procedures and cut-off times.
  • Assist the team in the day to day operations. Liaise with the sending location in case of any clarification.
  • Communicate to the team all process related clarifications received from the sending location.
  • Collate data regarding process issues and communicate the same to the Manager.
  • Carry out all the EOD functions as per checklists and maintain the relevant records.
  • Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager.
  • Maintain a record of all the relevant changes in procedural aspects. Collate data regarding changes to the KOP and communicate the same to the Manager.
  • Ensure training of new recruits as per the Training Module.
  • To ensure proper backups are created within the department.
  • Escalation
  • Escalate issues to supervisors and managers as per the escalation procedure.
  • Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.
  • Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations.
  • To escalate any process related ambiguities to their respective supervisors or manager for clarification.
  • Compliance
  • To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development.
  • Business Opportunities
  • To achieve the Job objectives set within the timelines agreed.
  • Contribution to innovation.
  • Contribute ideas with the objective of achieving excellence in service quality.
  • Carry out the monthly departmental self-assessments, based on the checklists.
  • Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions.
  • Additional Responsibilities
  • Ensure all amendments and or updates to the KOP are made on the defined timelines.
  • Ensure training of new recruits as per the Training Module.
  • Carry out tests or quizzes to assess the trainees.
  • Maintain all relevant training records.
  • Assist the manager in preparation of various team related MIS.

FAQs

What is the location for the Payments Processing Analyst position?

The position is located in Bangalore, India.

What are the primary responsibilities of a Payments Processing Analyst?

The primary responsibilities include accurate and timely processing of payments, handling cash-related investigations, capturing payment transactions, liaising with internal and external stakeholders, and ensuring compliance with established Service Level Agreements (SLAs) and industry guidelines.

What qualifications are required for this role?

A minimum graduation in any stream is required, along with a clear understanding of payments flow and proficiency with SWIFT.

Is experience in risk and regulatory matters necessary for this position?

Yes, experience in risk and regulatory aspects, particularly related to payments and operational risk, is important for the role.

What benefits does the company offer?

The company offers a best-in-class leave policy, gender-neutral parental leave, reimbursement under childcare assistance, sponsorship for industry-relevant certifications, comprehensive hospitalization insurance, and more.

Are there training and development opportunities available?

Yes, training and development are provided to help employees excel in their careers.

Will there be interaction with clients in this role?

Yes, the Payments Processing Analyst may be in direct contact with clients regarding payment processing, depending on agreements with front office functions.

What is the company culture like at Deutsche Bank?

The company promotes a culture of empowerment, responsibility, commercial thinking, initiative, and collaboration, celebrating the successes of its people.

How does the company support work-life balance?

The company offers flexible working options, coaching from experts, a culture of continuous learning, and a range of flexible benefits to assist employees in balancing their personal priorities.

Is there a formal procedure for escalating issues in this role?

Yes, there is an escalation procedure in place for addressing issues with supervisors and managers as necessary.

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Deutsche Bank

Finance
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.

Benefits

  • Home office flexible work time

    We support flexible working, whether that’s working from home, flexible working hours or even part-time working. However, it is important to note that opportunities will vary depending on your particular role.

  • Annual leave & more

    Employees are entitled to generous leave allowance (details should be discussed with local recruitment teams). Additionally, paid leave is granted for special events including, wedding/civil partnerships, compassionate leave, paternity leave or when you’re caring for a sick child. On top of the statutory 36 months of parental leave (Germany), Deutsche Bank offers an extra six months of parental leave – providing you have been with us for more than three years.

  • Support & Counselling

    Whether you need professional help or personal advice: Deutsche Bank offers a comprehensive support network ranging from career advice, mental health support, assistance in finding childcare or social care for the elderly.

  • Health insurance

    You can choose between statutory or a range of private health insurance options. Our statutory health insurance ‘Betriebskrankenkasse BKK’ is available exclusively to Deutsche Bank employees and their families. Aside from shorter waiting times for appointments, BKK provides access to expert medical consultations over the phone and regular health checks.

  • Sick pay

    Beyond statutory sick pay, Deutsche Bank will also cover the difference between your net salary and the statutory sickness benefit allowance. The duration of the sick pay will be dependent on the number of years you’ve worked with us.

  • Pension

    We understand that pensions can be a dry topic; however here at Deutsche Bank, we are dedicated to simplifying the complexities, so that all of our people can enjoy their lives beyond work. To provide a great foundation for your future, we provide our people with a comprehensive pension scheme that delivers all the security and all the flexibility you need.